All software applications have errors. Bugs are simply part of software development. That’s why engineering organizations need to know exactly what errors are occurring so decisions can be made around which bugs to fix.
The fastest way to identify and fix application errors is to implement error monitoring software. However, not all solutions are created equal, and the best error monitoring systems do more than error alerting. They provide insights into the stability of the software, give developers metrics for addressing technical debt and enable better decision making around building features versus fixing bugs.
The result? Happier developers who build better apps that match customer expectations.
Here are five specific reasons why engineering organizations should adopt an error monitoring system.
At its core, an error monitoring system addresses the challenge to find, fix and prioritize software bugs. However, what makes an error monitoring solution stand out is stability scores, which make it easier to maintain a healthy app.
With a lack of detailed information about the source and factors contributing to a bug or crash, developers must conduct research to pinpoint errors, which is a time-intensive process.
Without Error Monitoring | With Error Monitoring |
Sixty percent of developer time wasted investigating and fixing errors, often in code they didn’t write. | Forty percent increase in developer productivity with the exact location and source of the error provided by error monitoring solution. |
From detection to resolution, error monitoring with stability scores determines whether debugging needs to be part of the workload and which errors should be addressed first. In addition, the best error monitoring tools help prioritize business-critical and revenue-impacting errors to ensure alignment from top to bottom within an organization.
With an error monitoring service that catches errors quickly, engineers save time, avoid critical errors and deliver crash-free applications that users want to spend money on. New features can also be rolled out on time with fewer errors, which makes developers and users happy.
Technical issues are the number one reason apps get deleted. Thankfully, companies that deliver smooth app experiences benefit from loyal users who trust and spend money on their brand.
Technical debt is hard on engineers, both from a productivity and emotional perspective. Without a common language to explain its impact to other teams, developers often become frustrated at bearing the burden of technical debt, which can cause disengagement and encourage developers to leave.
Error monitoring management and stability scores bring complete visibility and cross-team agreement around software stability and prioritization of errors. Stability scores provide:
Apps play an important role in our personal and professional lives. Widespread app adoption and daily usage point to why application errors are becoming unacceptable to users, who aren’t shy about speaking up when errors do occur.
The best way to ensure users have a positive customer experience is to use error monitoring to catch errors in real-time so you can respond immediately. Error monitoring provides a hope for avoiding poor app store ratings and for keeping customers satisfied.
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