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Verica Launches Database for Sharing IT Incident Reports
Verica, a provider of an incident management platform, announced this week it is making available a database to make incident reports publicly available via a single repository. Courtney Nash, senior research analyst ...
PagerDuty Allies with JFrog to Modernize IT Incident Management
PagerDuty has integrated its IT incident management platform with the continuous integration/continuous delivery (CI/CD) platform from JFrog as part of an effort to streamline troubleshooting of application environments. Steve Gross, senior director ...
Moogsoft Joins the Datadog Marketplace to Instantly Deliver Actionable Insights About IT Incidents
The Datadog-Moogsoft integration allows DevOps, IT Ops, and SRE teams to rapidly address service impacts identified by the Moogsoft Observability Cloud and Datadog monitoring and security platform SAN FRANCISCO — Feb. 16, ...
PagerDuty Applies AIOps to IT Incident Management
PagerDuty, at its online Summit20 conference today, unveiled a bevy of updates that apply machine learning algorithms across a wide range of workflows across the PagerDuty incident response platform. In addition, PagerDuty ...
PagerDuty Looks to Streamline IT Incident Management
PagerDuty has added more automation and analytics capabilities into its portfolio of incident management tools, at a time when organizations are looking to significantly reduce the total cost of IT. Jonathan Rende, ...
COVID-19 Reaction: Massive Spike in IT Incidents
A report published this week by PagerDuty, a provider of an incident management platform, finds organizations that rely on the platform to manage IT issues are managing on average double the number ...
SREs Say There’s Plenty of Room to Improve Incident Management
A global survey of site reliability engineers (SREs) found diagnosing issues is the most difficult aspect of incident management ...
IT Service Incidents Are Becoming More Frequent, Survey Says
A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past 12 months ...
Unleashing AI in SRE: A New Dawn for Incident Management
In my recent blog, Revolutionizing the Nine Pillars of SRE with AI-Engineered Tools, I indicated that AI could assist with incident management by automating the detection and triage of incidents and helping ...
Logz.io Taps AI to Surface Incident Response Recommendations
Logz.io this week added a supervised machine learning capability to its observability platform that reduces mean-time-to-remediation by surfacing recommendations for resolving incidents. Asaf Yigal, vice president of product for Logz.io, said the ...
Predicting, Preventing and Resolving Incidents With AIOps
IT operations teams, site reliability engineers (SREs) and service providers are on a mission to scale across geographies, expand their digital services and create new experiences for customers. Amid this drive, their ...