Hannah Price

Hannah Price is the Service Management Consultant and Knowledge Management Expert at TOPdesk UK, charged with guiding organizations to achieve service excellence by connecting the people and technology, empowering them to work better together.

Does it Matter That We’re Still Working in Silos?

Seventy-two percent of business leaders believe that cross-departmental working at the enterprise level benefits their employees' experience and engagement. However,…

3 years ago

How the Pandemic Renewed Respect for the Agile Mindset

Agile methodologies were introduced to us around 10 years ago. In that time, we have seen technology advance at breakneck…

3 years ago