We're going to send email messages that say, "Hope this finds you in a well" and see if anybody notices.
A global survey of site reliability engineers (SREs) found diagnosing issues is the most difficult aspect of incident management.
Under an early access program, PagerDuty, Inc. is making available a tool that brings generative AI capabilities to its ITSM…
A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past…
Atlassian added generative AI capabilities to Jira Service Management, an ITSM platform built on top of Jira.
BigPanda added generative artificial intelligence (AI) capabilities to analyze incidents surfaced by its AI for IT operations (AIOps) platform.
Blameless this week announced it has integrated its namesake incident management solution with the Opsgenie alerting platform from Atlassian. Aaron…
All of Microsoft’s cloud services go down, everywhere. Redmond’s IaaS, PaaS and SaaS—including GitHub—were dead for several hours, and are…
DevOps.com is now providing a weekly DevOps jobs report through which opportunities for DevOps professionals will be highlighted as part…
As a college student, I worked at a five-star Italian restaurant where I learned the discipline and practice of customer…