ITIL

DevOps Versus ITIL: How to Win the Battle Over Change Management

Ever since DevOps came on the scene a decade ago, ITIL has been under siege. ITIL lays out a number…

2 weeks ago

ServiceNow Makes the DevOps Connection

ServiceNow today announced it is extending the reach of its IT operations management platform to integrate with a variety of…

2 months ago

IT Operations: PagerDuty Unveils Hybrid ITSM Platform

PagerDuty today unveiled a framework intended to make it possible for organizations to bridge multiple styles of IT service management…

9 months ago

Agile vs. ITIL: Two Divergent Paths to DevOps?

Truth be told, there are dozens of different frameworks in existence and all have their unique perspectives on how a…

10 months ago

Will There Be a Fast Path to ITIL V4?

The Feb. 28 release of the ITIL Foundation ITIL 4 Edition book illustrates that big changes are coming to ITIL,…

10 months ago

ITIL V4 Foundation Embraces the Agile Manifesto with Teamwork as a Core Value

The Feb. 28 release of the ITIL Foundation ITIL 4 Edition book is proof positive that other service management frameworks…

11 months ago

Will ITIL V4 Bring Order to a DevOps World?

It is difficult to dispute the importance that the ITIL (Information Technology Infrastructure Library) approach has had on the world…

11 months ago