IT Help Desk

Splunk Adds Remote Workforce Metrics Dashboard
Splunk has made available a Remote Work Insights dashboard designed to help IT administrators track and identify the most relevant IT metrics for a workforce that is working from home to help ...

COVID-19 Response: Espressive Makes AI Help Desk Free for 90 Days
Espressive, a provider of a help desk software that makes extensive use of artificial intelligence (AI), announced this week it will provide free access to its software-as-a-service (SaaS) platform for the next ...

Sparkhound Unveils Pop-Up Service Desk
Sparkhound, a provider of managed IT services, has launched a Pop-Up Service Desk designed to augment the existing capabilities of internal IT teams during a major transition. Chris Kimmel, managing director for ...