CircleCI CEO Sees Growing Need for Developer Experience Engineers

There is no shortage of titles to go with all the tasks that make up a DevOps workflow, but given the critical role developers now play within any organization, it might be time for organizations to start creating a developer experience engineer (DXE) function within DevOps teams that is specifically tasked with increasing developer productivity.

CircleCI CEO Jim Rose said it’s become apparent there is more friction than ever in the application development and deployment process, as more complex applications are constructed, thanks, in part, to the rise of microservices.

A DXE, as outlined in a report published by CircleCI, would be responsible for implementing a common set of DevOps principles, maintaining the right tools and putting in place a cohesive set of standard processes that ensure developer success. Today, there are simply too many languages, frameworks, engineering styles and processes being employed within the same organization, and that conspires to reduce overall developer productivity, said Rose.

While software engineers are, today, addressing subsets of these issues, Rose said the time has come to assign these tasks to an engineering team that views itself as an advocate for developers by making available more responsive infrastructure.

As organizations of all sizes increasingly realize how dependent they are on software to drive digital business transformation initiatives, Rose noted that developer productivity is becoming a major corporate issue. Revenue forecasts and profit margins are now being directly impacted by the rate at which software is being delivered and updated.

Software engineers today routinely build DevOps pipelines for developers, but not much time and effort is put into optimizing the developer experience, noted Rose. That’s become not only a major productivity issue, Rose said, it has a material impact on the ability of organizations to attract and retain developer talent. One of the reasons so many developers prefer to work for smaller startups than large enterprises is because their daily work experience is simply better. Large organizations need to reduce the amount of friction developers experience if they want to be able to compete for that same talent, said Rose.

A DXE would also be more inclined to solicit input from developers on tool selection to best optimize productivity, noted Rose. Many software engineers today construct pipelines with little to no regard for how simple or hard it might be for a developer to employ tooling.

Organization today are, of course, starting to become more obsessed with measuring application development velocity. However, in many cases, simply making someone responsible for achieving a goal is going to result in more gains at a lower cost. Analytics tools have a role to play, but obsessing over key performance indicators (KPIs) may not generate the same result as quickly as simply giving an engineer a specific mandate.

As responsibility for application management continues to shift left toward developers, it should not come as a surprise that there is a lot more interest in automating the underlying infrastructure. The issue, at this point, is determining to what degree software engineers are going to achieve that goal versus forcing developers to seek out yet another platform that promises to do it on their behalf.