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Datadog Dives Into Universal Service Monitoring

Datadog, Inc. today made generally available a Universal Service Monitoring service that takes advantage of the extended Berkeley Packet Filtering (eBPF) microkernel in a Linux operating system to automatically detect all the services that make up an application environment without changes to the code used to construct them.

Yrieix Garnier, vice president of product at Datadog, said as application environments continue to evolve IT teams are now trying to track not just individual microservices but also entire business processes such as order-to-cash. Before those services can be instrumented, however, DevOps teams need a simple way to discover them, he noted.

Within the Linux operating system, eBPF makes it possible to employ a sandbox environment to identify and map the services that make up an application environment, including both internally developed and third-party services regardless of what programming languages were used to build them, added Garnier.

DevOps teams also gain visibility into the health of every service and deployment through real-time request rate, error and duration (RED) metrics and correlated infrastructure metrics and application logs. They can then expand monitoring capabilities provided via Datadog agent software to employ distributed traces that can be correlated with observability data.

The Datadog Universal Service Monitoring service is also integrated with the Service Catalog that Datadog makes available to determine which development team created a specific service.

The goal is to close a visibility gap that has emerged as more IT organizations align their management efforts around specific application services in the age of digital transformation rather than the components that make up a service, noted Garnier.

DevOps teams today are simultaneously being tasked with diving deeper into application environments to discover issues before services are disrupted and also tracking the services that span multiple application components. Collectively, the expectation is that DevOps teams will be able to ensure that application services are not just available but also consistently delivered. Ultimately, IT organizations are being tasked with removing much of the guesswork that has historically characterized the management of IT.

Less clear is how much those shifts will ultimately drive the reorganization of IT teams that are still mostly organized around the platforms they support versus the services being delivered. However, as business leaders increasingly appreciate how dependent the overall organization is on application services, the need to manage them in a more comprehensive manner becomes apparent.

In the meantime, DevOps teams are evaluating whether their existing tools and platforms enable them to accomplish that goal. Datadog is making a case for employing a service it manages on behalf of DevOps teams versus each DevOps team having to construct and maintain its own observability platform. Datadog, most recently, extended the reach of its namesake cloud-delivered monitoring and observability platform to address continuous testing, application security and cost management.

It will be up to each organization to decide how best to achieve their observability goals. One thing that is certain is the current level of visibility they have into application environments is not nearly sufficient.

Mike Vizard

Mike Vizard is a seasoned IT journalist with over 25 years of experience. He also contributed to IT Business Edge, Channel Insider, Baseline and a variety of other IT titles. Previously, Vizard was the editorial director for Ziff-Davis Enterprise as well as Editor-in-Chief for CRN and InfoWorld.

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