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Driving E-Commerce Transformation with Microservices

It’s no surprise that COVID-19 has accelerated digital transformation, but just how fast these changes have occurred is incredible. According to recent research, companies have accelerated their share of digital or digitally enabled products by up to seven years.

These changes are impacting every sector in every region around the world, but they are being felt acutely by companies that sell their solutions online—which I imagine includes your company. To thrive in the new normal of digital commerce, businesses need to be supported by a fast, flexible technology architecture that can adapt to new products and go-to-market strategies and can be spun up on the fly. The best—and really, the only—way to do that is with a microservices architecture.

Why Monolithic Architectures are Uniquely Bad for Commerce

While monolithic architectures can be simple to develop, test, and deploy, their limitations, especially in the age of digital, quickly become apparent. Software becomes too large and complex to make changes quickly, or correctly. Bugs can be a disaster, and monolithic architectures are often a barrier to adopting new technologies since any change requires significant time and monetary investment to update the entire application.

These limitations are even more glaring in the age of subscriptions. In today’s market, if you are selling products or services online, you are likely offering subscriptions. In fact, 95% of companies offer at least one subscription-based product. For subscription commerce businesses, the need for microservices architecture is even more critical. A recurring revenue strategy requires frequent adjustments and easy integration with other systems, requirements that a monolithic architecture often can’t accommodate.

Scale Is the Critical Factor

One of the greatest benefits of a microservices architecture is the ability to scale quickly. Monolithic architectures are much more rigid because everything has to be scaled at the same time. In contrast, a microservices architecture allows organizations to scale individual components of an application to meet niche use cases. Moreover, because microservices give you the freedom to update individual components, organizations can make changes without any interruption to broader systems. In other words, with a microservices architecture, developers are able to upgrade the airplane while it’s in flight.

There’s internal scale, but external scale through ecosystems is also an important consideration. Recent research found that 56% of executives believe engaging in ecosystems is the most effective way to access new markets, while 55% believe that the new capabilities gained from partnering are essential to building new capabilities. Ecosystem participation—whether as an operator or a participant—requires timely integration and development, a reality that monolithic architectures just cannot support.

Microservices as a Recruitment Tool

Innovation and digital transformation aren’t just business needs. They can also be one of the most powerful recruiting tools available to draw in the best talent. The job market is rife with opportunity for prospective employees—especially now, during the Great Resignation, where a significant number of employees are looking to change jobs—and businesses need to embrace every advantage they can to attract top talent.

Legacy technology can have its place, but it can also be a red flag for job candidates. Most developers want to join an organization that values innovation and gives them the freedom to build unique products and solve meaningful business problems, which microservices development offers. A microservices architecture can also make onboarding new talent easier, since developers aren’t obligated to learn every facet of the architecture. It’s a win for new employees and existing organizations alike.

Driving Transformation Through Microservices

The needs of any given business are always changing, but digital and subscription commerce businesses have proven to be extraordinarily dynamic. Monolithic architectures of the past simply aren’t equipped to power digital transformation or support commerce businesses when they emerge on the other side. Microservices may come in a smaller “package,” but they will deliver much bigger benefits to your business in the long run.

Andy Sen

Andy joined as the technical co-founder of AppDirect in 2009 and currently leads the Engineering team as CTO. Previously, Andy headed product management for Salesforce.com's AppExchange marketplace. He was also responsible for implementing the world's first and largest digital photo print-to-store service at Walmart.com. Andy started his career as a consultant for the eBusiness group at IBM Global Services.

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