Dynatrace Survey Sees Continuous Delivery Challenges Ahead

A global survey of 1,300 application development and DevOps leaders conducted by the research firm Coleman Parkes on behalf of Dynatrace finds, on average, organizations expect to increase the frequency of their software releases by 58% over the next two years.

Andreas Grabner, director of strategic partnerships at Dynatrace, an observability platform provider, said that while it’s clear organizations are embracing DevOps best practices to achieve that goal, the survey also found that more than a quarter (27%) of DevOps teams’ time is spent on manual continuous integration/continuous delivery (CI/CD) tasks. Nearly a quarter (22%) admit they’re often under so much pressure to meet the demand for application deployments that they must sacrifice code quality.

In response, nearly two-thirds of respondents (62%) are investing in automation to eliminate manual tasks, while a similar percentage are looking to automate incident response processes. Another 45% are investing in observability tools, with nearly three-quarters (74%) noting that end-to-end observability will be essential to DevOps in the future.

A full 98% also noted that extending DevOps to more applications will play a crucial role in driving digital transformation and optimizing customer experience. A total of 71% said a unified platform that seamlessly integrates their toolchains will be critical to scaling DevOps, while 79% said extending artificial intelligence to IT operations (AIOps) into the realm of DevOps is critical for their future success.

Survey respondents, however, also identified siloed team cultures (75%) and application complexity (70%) as the primary barriers to achieving DevOps success. Organizations, as a result, are investing in the automation of manual CI/CD tasks (62%), eliminating manual incident response (62%) and end-to-end observability (45%).

Grabner noted that, as more organizations build and deploy next-generation applications based on microservices constructed using containers and application programming interfaces (APIs), it will only become more challenging to automate DevOps processes. As part of an effort to reduce the cost of delivering those applications, Dynatrace donated Keptn, an open source enterprise-grade control plane for automating the continuous delivery of cloud-native applications, to the Cloud Native Computing Foundation (CNCF), added Grabner. The overall goal is to reduce the total cost of implementing DevOps as part of an effort to instrument more applications, he noted.

While most organizations that have embraced DevOps have a good handle on how to implement continuous integration, achieving the continuous delivery side of the DevOps equation has proven to be more challenging. In the absence of standardization among the platforms, each application deployed on individual IT systems is a “snowflake,” in that it is unique to that platform. That issue, in part, is why so many IT teams still rely on manual processes to deploy applications.

It’s only a matter of time before organizations begin to more aggressively automate the deployment of applications. That may become even easier to achieve if they standardize on a Kubernetes application programming interface (API) that can be implemented across any platform.

In the meantime, however, it’s clear that, as the pace of digital business transformation increases, one of the most limiting factors organizations will encounter is the pace at which applications can be deployed and updated.