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Google DORA Report Shows Modest DevOps Gains

Google today published the annual Accelerate State of DevOps Report created by its DevOps Research and Assessment (DORA) team that finds 26% of DevOps teams surveyed can now be classified as elite performers. That compares to 20% the last time the study was conducted in 2019.

DevOps teams, made up of a total of 32,000 IT professionals from around the globe, were evaluated based on their ability to frequently deploy, code, lead time for changes, time to restore service, change failure rates and operational performance. An elite team is expected to be able to restore service in the event of an outage in less than an hour.

Dr. Dustin Smith, a user experience researcher for Google, said the increased rate suggests steady gains in DevOps maturity continue to be made despite all the challenges the COVID-19 pandemic presented. A full 96% of respondents said that prior to the pandemic they had not worked from home on a regular basis.

The DORA report finds high and elite performers make up two-thirds of respondents. Elite performers were able to collectively decrease their lead time for changes when compared to previous studies. It’s also worth noting only elite performers have minimized their change failure rate. In previous years, medium and high performers were able to do the same.

Overall, more than half of respondents (52%) report they have adopted site reliability engineering (SRE) best practices to some degree.

Elite performers deploy code 973 times more frequently than low performers, who reported deploying less than once every six months. The normalized annual deployment numbers range from 1,460 deploys per year for the highest performers to 1.5 deploys per year for low performers. Not surprisingly, for elite performers, the lead times from commit to deploy are 6,570 times faster than low performers.

Security practices have also improved with 60% conducting security reviews, with 58% reporting that the reviews include testing. Nearly two-thirds (63%) said they work closely with information security teams. The report finds teams with high-quality documentation were 3.8 times more likely to integrate security throughout their development process.

Reliance on cloud platforms has also increased, with 56% of respondents indicating they employ a public cloud, a 5% increase from 2019. Only 21% of respondents reported deploying to multiple public clouds. Over a quarter (26%) of respondents did so to leverage the unique benefits of each cloud provider, followed closely by 22% that cited availability.

Just over a third (34%) report they are using a hybrid cloud, while 29% have a private cloud. A total of 21% still don’t use a public cloud.

The report also finds elite performers were 3.5 times more likely to have met all essential cloud characteristics defined by the National Institute for Standards and Technology (NIST). Those characteristics are defined as on-demand self-service, broad network access, resource pooling, rapid elasticity or expansion and measured service. Only 32% of respondents who said they were using cloud infrastructure agreed or strongly agreed that they met all five of the essential characteristics of cloud computing defined by NIST, an increase of 3% from 2019. Overall, usage of those characteristics of cloud computing have increased by 14% to 19%, with rapid elasticity showing the largest gain.

The DORA report makes it clear there is still a long way to go before DevOps nirvana is more widely achieved. On the plus side, however, the number of organizations that have embraced DevOps to some degree continues to steadily increase.

Mike Vizard

Mike Vizard is a seasoned IT journalist with over 25 years of experience. He also contributed to IT Business Edge, Channel Insider, Baseline and a variety of other IT titles. Previously, Vizard was the editorial director for Ziff-Davis Enterprise as well as Editor-in-Chief for CRN and InfoWorld.

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