incident

IT Service Incidents Are Becoming More Frequent, Survey Says

A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past…

6 months ago

What SREs Can Learn From the Atlassian Outage of 2022

What happens when the tools and services you depend on to drive site reliability engineering turns out to be susceptible…

2 years ago

Leading Effective Incident Response Without Interminable Bridge Calls

There are easier ways to manage incident response without creating war rooms and packing IT staff onto bridge calls Your…

3 years ago

When IT Disaster Strikes, Part 1: Resolving Incidents

As a developer or operations team member, there is nothing quite like the dread you feel when you hear the…

7 years ago

An outage war room primer

One aspect of the DevOps movement I've seen adopted at numerous companies is the idea that everyone supports their products…

10 years ago