Businesses face continuous pressure to deliver high-quality IT services efficiently. One emerging integration to meet these goals is between DevOps…
BMC today revealed it is embedding generative artificial intelligence (AI) capabilities across its BMC Helix service and operations management platforms.…
Although everyone has their own definition of DevOps, it all comes down to creating better software faster, empowering development and…
AIOps (artificial intelligence for IT ops) refers to the automation of IT operations through AI and machine learning. With every…
While DevOps speeds up software release cycles, change management often slows them down. So, how do you do change management…
ITIL is well-established as the process, certification and information resource library for service management across many IT organizations globally. With…
ServiceNow this week, as part of a massive Paris update to its core software-as-a-service (SaaS) platform for managing IT operations,…
ServiceNow has acquired Sweagle, a provider of a repository for collecting configuration data that makes it easier to manage IT…
ServiceNow has taken the wraps off the Orlando update to its cloud platform for managing IT that adds advanced analytics…
For over a decade, ITIL has been the leading ITSM framework adopted by enterprises across the globe. So, what is…