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X-WR-CALNAME:DevOps.com
X-ORIGINAL-URL:https://devops.com
X-WR-CALDESC:Events for DevOps.com
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DTSTART:20190310T070000
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DTSTART;TZID=America/New_York:20190613T130000
DTEND;TZID=America/New_York:20190613T140000
DTSTAMP:20260819T102451
CREATED:20190530T121657Z
LAST-MODIFIED:20190907T051534Z
UID:130247-1560430800-1560434400@devops.com
SUMMARY:The Perfect Storm - How We Talk About Disasters
DESCRIPTION:Failures are inevitable. Every once in a long while\, those failures can become major outages so big that they can cause irreversible damage to your company’s brand and reputation. During these rare events\, how you communicate with customers can make or break the valuable relationships you’ve built with them over the years. But when the blast radius of a technical outage is so big that it requires involvement from other parts of your company (like legal\, marketing\, and sales) many companies inadvertently make problems worse. \nTo minimize damage to customers\, companies must have a well-developed plan to respond effectively during big technical outages. \nIn this webinar\, we will explore how applying DevOps principles learned from managing technical incidents can apply to other parts of your organization to create effective crisis communications strategies. Join us and you’ll also learn: \n\nHow to create an effective technical incident response plan\nHow to develop a crisis communications plan across various non-technical cross-functional teams\nMechanisms for coordinating between both technical and non-technical teams during major outages\nStep-by-step considerations for creating your own customized response plan\n\nDevelop a game plan to ensure that technical outages don’t damage your company’s brand and ensure you maintain customer trust.
URL:https://devops.com/webinars/the-perfect-storm-how-we-talk-about-disasters/
LOCATION:Live Webinar\, Boca Raton\, FL\, United States
CATEGORIES:2019 Webinars
ATTACH;FMTTYPE=image/jpeg:https://devops.com/wp-content/uploads/2019/05/Perfect-Storm-Disasters.jpg
ORGANIZER;CN="DevOps.com":MAILTO:webinars@devops.com
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