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X-WR-CALDESC:Events for DevOps.com
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DTSTART;TZID=America/New_York:20240529T130000
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DTSTAMP:20260818T093326
CREATED:20240423T213035Z
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UID:169883-1716987600-1716991200@devops.com
SUMMARY:Improving Customer Support With Generative AI-Powered Assistants
DESCRIPTION:Customer experience is top of mind for businesses of all sizes. In fact\, 80% of customers agree that support is just as important as the product or service a company sells (Salesforce\, 2023). With customer data and its sources increasing in volume and becoming more complex and time-sensitive\, there is an urgent need to improve the typically manual process of providing support.\nGenerative AI\, powered by large language models (LLMs) and vector databases\, offers a unique opportunity to solve this issue. Join Job Nijenhuis\, co-founder and CTO of Neople\, and Erika Cardenas from Weaviate to learn how the latest advances in AI are helping companies provide more efficient and accurate support to their customers. \nIn this webinar\, you will learn:\nHow vector databases work and how to use vector search for quick retrieval\nAll about ingesting and chunking your data (feedback documents\, FAQ pages\, etc.)\nHow Neople built an end-to-end support agent on Weaviate – improving latency by 90%
URL:https://devops.com/webinars/improving-customer-support-with-generative-ai-powered-assistants/
LOCATION:Live Webinar\, Boca Raton\, FL\, United States
CATEGORIES:Artificial Intelligence,DevOps,Generative AI
ATTACH;FMTTYPE=image/png:https://devops.com/wp-content/uploads/2024/04/OnDemand-2024.05.29-Weaviate_AWS-LandingPage-1540x660-DO.png
ORGANIZER;CN="DevOps.com":MAILTO:webinars@devops.com
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