After a quarter of century at Bell Labs as the company revolutionized the telecommunications market and as a catalyst in helping Nationwide Insurance digitally transform its software delivery through Agile, DevOps and Lean practices, there are few areas of business technology that Carmen DeArdo has not galvanized and left his unmistakable mark. Part technical guru, part storyteller, Carmen is an award-winning public speaker and published author. His latest works include a number of IT Revolution Forum papers and the 2019 book Standing on Shoulders: A Leader’s Guide to Digital Transformation. Drawing upon his vast and varied experience - including three patents in software engineering - Carmen is Senior VSM Strategist at Tasktop, helping software organizations to accelerate the flow of business value through the implementation of integrated delivery pipeline and the pioneering Flow Framework™.
When it comes to accelerating customer value, it’s dangerous to focus only on the development and delivery of a digital product. For many enterprises, most time is invested before a single line ...