16+ years of experience in IT industry, CRM Developer with 13+ years of dual expertise in Microsoft Dynamics 365 and Salesforce, delivering enterprise-scale solutions across multiple industries. Advanced proficiency in Dynamics customization, Power Platform development, and Salesforce Lightning components using Apex and Visualforce. Holds multiple Microsoft Dynamics 365, Power Platform and Salesforce certifications. Strong track record of optimizing CRM performance, reducing technical debt, and delivering solutions that drive user adoption and business efficiency. Experienced in Salesforce DevOps with a focus on Copado and Gearset. Experience in deployments, version control and release automation. Passionate about improving deployment reliability and efficiency in enterprise environments. Working experience in companies like Microsoft, Infosys and public sector.
Most organizations running CRM platforms eventually face the same challenge: how to deploy changes safely, consistently, and quickly. While Salesforce and Dynamics 365 Customer Engagement (CE) support modern DevOps practices, they approach ...
By establishing a robust DevOps foundation now, organizations can leverage these emerging predictive capabilities to transform reactive pipelines into proactive, self-correcting release architectures ...
