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DevOps culture meets the SLA
The goal of every SaaS provider should be 100% availability β it should be ingrained in their culture. But itβs far more common to see a series of nines. Numerically, these are clearly not the same value and culturally, they are a world apart. When you have an availability target that is less that 100%, [β¦]
May 6, 2014 Β· 3 minAll articles by David Owczarek
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3 minAn outage war room primer
One aspect of the DevOps movement Iβve seen adopted at numerous companies is the idea that everyone supports their products by being on-call for any incidents that occur in the production environment. This responsibility often leads to participation in the outage war room. For those of you who may be new to this experience, Iβm [β¦]