IT Services and DevOps: Friends, Not Foes
Development and operations, aka DevOps, is the marriage between software development and IT operations. The goal of a DevOps team is two-fold: to more quickly make products that are better for customers, ...
What Developers Must Know About Threat Modeling
Threat modeling is a process that far few developers seem to pursue, but it is a process that helps you and your team to model all potential threats to your application. Essentially, ...
Radical Transparency in DevOps and ITSM Helps Achieve Excellent Customer Experience
Here’s what I’ve noticed after spending several years in service management: DevOps is coming up more in the conversations I’m having with service desk leaders. Usually, these conversations start with one of ...