Joshua Platt is currently vice president, products at SmartDraw Software in San Diego, California where he wears many hats—sometimes all at the same time. A writer, speaker, and occasional podcaster, he is passionate about helping DevOps teams communicate effectively and cohesively. You can often find him hurtling down single track on a mountain bike, just do not tell his life insurance.
Although these platforms were originally designed to serve different functional roles—Atlassian’s help desk, ServiceNow’s IT service management and Salesforces’ sales and CRM—from the outset, they all addressed the evolving mega-management and leadership ...
What initially drove the need for embarking on the DevOps journey in your team or at your company in the first place? Was it: Market shift? New leadership or an acquisition? New ...
DevOps, by design, works quickly and accomplishes deadline-driven projects rapidly. With a high amount of project turnover, visibility into key operational data is easy to mismanage and can lead to simple mistakes, ...
At a conference, I heard a speaker remark that “Dev people are from Mars while Ops people are from Venus.” That’s catchy and captures what a fair number of managers believe instinctively ...
