Latest from Joshua
Crossing the Ecosystem Boundaries: How ServiceNow, Salesforce and Atlassian Work Together
Although these platforms were originally designed to serve different functional roles—Atlassian’s help desk, ServiceNow’s IT service management and Salesforces’ sales and CRM—from the outset, they all addressed the evolving mega-management and leadership issue: collaboration across teams and business units. Independent action, siloed organizations and disconnected thinking was increasingly giving way to more agile, interdependent, collaborative […]
Nov 11, 2019 · 3 minAll articles by Joshua Platt
Showing 1–4Successful DevOps Initiatives Start With Company Culture
What initially drove the need for embarking on the DevOps journey in your team or at your company in the first place? Was it: Market shift? New leadership or an acquisition? New product or service idea? Cost savings or consolidation? All of the above? Whatever drove the need, my guess is there were pre-sales demos, […]
How to Improve DevOps Visibility
DevOps, by design, works quickly and accomplishes deadline-driven projects rapidly. With a high amount of project turnover, visibility into key operational data is easy to mismanage and can lead to simple mistakes, lack of optimization and organizational misalignment. To examine the effect of DevOps visibility, SmartDraw commissioned the “2019 DevOps Visibility Report.” The results were […]
Dev and Ops: Not from Different Planets
At a conference, I heard a speaker remark that “Dev people are from Mars while Ops people are from Venus.” That’s catchy and captures what a fair number of managers believe instinctively. But is it really true? I’m not convinced. We all know that DevOps enables us to deliver software faster, with fewer bugs and […]