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Nancy Van Elsacker Louisnord

Contributing Writer

Nancy Van Elsacker Louisnord

Nancy Van Elsacker Louisnord is the president TOPdesk USA. She’s also a public speaker, a contributor to dozens of leading industry publications and a service management expert.

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Latest from Nancy

AI

In Service Management, AI Is Still Aspirational

Artificial intelligence (AI) has become a matured concept, the excitement of which is bearing results for a number of sectors and it holds a good deal of promise for a bright future. AI is the act of making possible for machines to learn from “experience” while adjusting to new input and stimuli so they can […]

Mar 12, 2019 · 3 min