If you asked an airline executive what their biggest expense was just a few decades ago, they would’ve easily answered, “Jet fuel.” These days, you’d be hard-pressed to find an executive in ...

Over the years, what we purchase from vendors has changed significantly. It used to be that IT would define a need, go out and find a bit of software to solve it, ...

For decades, companies treated the IT system as a cost center not much different from facilities maintenance. The job of IT was to keep the lights on, ensuring that the technology a ...

JPMorgan recently announced it was hiring 2,000 engineers, despite the gloom in global economic markets. Is this not an odd risk for an organization to take, given the demand for (and cost ...

I am often asked to recommend best practices for building software testing programs. The problem is that it depends on your definition of “best.” What works for an innovative startup developing software ...

In the world of authentication today, session tokens and JSON Web Tokens (JWTs) are the two most popular ways to manage user sessions and maintain a user’s authentication state between calls. Impassioned ...

For years, self-service has been touted as the salvation of DevOps. Why? Well, every department in your organization has its own reasons for putting self-service DevOps at the top of its wish ...

In this week’s The Long View: A S. Korean conflagration leads to a ridiculously long outage, and the price of public cloud is skyrocketing ...

Walking into an unfamiliar operations center some time ago, I immediately noticed database error alerts racing down the primary monitor faster than a Matrix screensaver morphs letters. Strangely, no one seemed particularly ...

Multi-cloud environments can be a double-edged sword. On the one hand, there are clear benefits to using whatever cloud or tool is best for your particular needs, regardless of vendor – in ...

Modern software developers have access to powerful tools and services which allow them to quickly develop, demo and deploy fully functional applications. But what happens when the single-user prototype satisfies all required ...

In this week’s The Long View: Passkeys is getting another big-tech supporter, and the four-day workweek train picks up speed ...