IT Administration
Intelligent Virtual Assistants and Their Role in Helping Brands Transform Customer Experiences
Saloni Walimbe | | ai, artificial intelligence, chatbots, customer service, intelligent virtual assistants, IVAs, machine learning, virtual assistantsThe relationship between computers and humans has undergone a significant paradigm shift over several decades. From the emergence of the web in 1995 to applications or apps in 2005, technology has grown ...
BigPanda Provides Free 90-Day Access to IT Ops Platform
Mike Vizard | | distributed workforce, IT management, IT operations, IT operations management, IT operations platform, remote workersBigPanda, a provider of an IT ops platform infused with machine learning algorithms, this week announced it will make available for free for 90 days an instance of its software available to ...
Three Priorities for IT Operations Continuity During the COVID-19 Pandemic
Ryan Smith | | automated monitoring, BYOK, cloud migration, coronavirus, COVID-19, cryptographic key management, encryption key management, IT operationsThe world has been turned upside down amidst the COVID-19 pandemic, and organizations that are trying to maintain best IT and security practices are faced with new challenges such as sudden remote ...
HPE Expects Increased Reliance on Virtual Desktops
Hewlett-Packard Enterprise (HPE) is making it easier for organizations to migrate to virtual desktops that can be deployed on servers in an on-premises IT environment. Peter Mansell, global practice director for digital ...
COVID-19 Reaction: Massive Spike in IT Incidents
A report published this week by PagerDuty, a provider of an incident management platform, finds organizations that rely on the platform to manage IT issues are managing on average double the number ...
Why the Buzz on Software-Defined Everything (SDx)?
Melinda Cross | | SDDC, sdn, SDS, SDx, software defined data centers, software-defined everything, software-defined technologiesYou’ve likely heard the buzz getting louder the last few years around software-defined everything (SDx). You’re probably finding a swarm of companies knocking on your door selling a host of services around ...
Taking the Fear Out of Legacy Modernization
Cameron Jenkins | | batch offloading, data replication, legacy modernization, legacy systems, modernization strategyOnce a cutting edge and golden standard of technology, legacy-based monolithic applications have become a big burden for many organizations. While pivotal in supporting business functions, they have and will continue to ...
Catchpoint Provides Free Remote Monitoring Tools to Help Combat COVID-19 Pandemic
Mike Vizard | | COVID-19, network services, remote connectivity, remote monitoring, remote workforceCatchpoint announced today it will provide free access to tools to monitor remote network connections to help organizations that are helping to combat the COVID-19 virus by requiring employees to work from ...
HPE Leverages AI for Remote Server Management
Mike Vizard | | ai, artificial intelligence, hardware, HPE, IT management, remote office/branch office, remote server management, serverThe latest ProLiant MicroServer is designed to use AI to provide the next generation remote server management Hewlett-Packard Enterprise (HPE) announced an HPE ProLiant MicroServer Gen10 Plus platform designed to be managed ...
ServiceNow Embraces AI to Manage IT
ServiceNow has taken the wraps off the Orlando update to its cloud platform for managing IT that adds advanced analytics and artificial intelligence (AI) capabilities. In addition, an existing integration framework that ...
Nerdio Unfurls Management Tools for WVD on Azure
Mike Vizard | | cloud services, IT management, Microsoft Azure, virtual desktops, Windows Virtual DesktopNerdio has launched a management tool that makes it easier to provision large numbers of virtual desktops on the Microsoft Azure public cloud. Company CEO Vadim Vladimirskiy said that now that Microsoft ...
Survey Finds IT More Challenging to Manage Than Ever
Mike Vizard | | application lifecycle management, cloud-based apps, distributed platforms, edge computing, hybrid cloud, IT managementA survey of 415 IT executives published today shows IT teams are struggling to keep up as the number of platforms that need to be managed continues to expand rapidly. Conducted by ...
