API Security: A Key Part of the Bigger Plan
Standing as the “fuel” powering the customer-driven platform revolution, application programming interfaces (APIs) are the new “it thing” amongst operating systems. APIs are responsible for how apps communicate with each other and have become key components in many digital transformation strategies. Serving as a set of tools for building software application, they have empowered many […]
Dev and Ops: Not from Different Planets
At a conference, I heard a speaker remark that “Dev people are from Mars while Ops people are from Venus.” That’s catchy and captures what a fair number of managers believe instinctively. But is it really true? I’m not convinced. We all know that DevOps enables us to deliver software faster, with fewer bugs and […]
The Power of a Game: What I Learned from Facilitating The Phoenix Project Simulation
I recently had the opportunity to become certified to lead a simulation based on the best-selling IT book, “The Phoenix Project.” The Phoenix Project simulation is not a product as much as it is an experience. The realistic scenarios, challenges and pain points embedded in the game built a creative tension in a safe environment […]
LightStep Unfurls Dynamic Tracing Service
LightStep announced a stand-alone dynamic tracing tools capability that visualizes patterns in code based on 100 percent of the data available. Company CEO, Ben Sigelman, said LightStep Tracing differs from other approaches to tracing because it does not rely on a small sample of data that usually doesn’t wind up providing much actionable insight. Instead, […]
In Service Management, AI Is Still Aspirational
Artificial intelligence (AI) has become a matured concept, the excitement of which is bearing results for a number of sectors and it holds a good deal of promise for a bright future. AI is the act of making possible for machines to learn from “experience” while adjusting to new input and stimuli so they can […]
Why You Need DevOps and the Cloud
DevOps and the cloud are not only two of today’s biggest tech trends, but are inextricably linked. Research from DORA’s 2018 Accelerate State of DevOps Report and Redgate’s 2019 State of Database DevOps Report outline a clear correlation between cloud and DevOps adoption, with the two working together to contribute to greater business success. For […]
Got DevOps Skills? A Look at the Upskilling: Enterprise DevOps Skills Report
IT recruiting is at an all-time high and organizations want T-shaped professionals with cross-functional skill sets to join their teams. While “T” represents an individual’s core competency, and the top of the T represents a broad range of related knowledge, there has been little clarity on which skills are the most important across a wide […]
DevOps Chat: Customer Experience and DevOps with Cyara’s Alok Kulkarni
In this DevOps Chat we speak with Cyara CEO and co-founder, Alok Kulkarni, about how DevOps is helping in the customer experience arena. Cyara has carved out a leadership role in bringing DevOps to CX. Alok is a delight to speak with and very wired into this space. As usual, the streaming audio is immediately […]
How to Apply Agile and DevOps Principles to Accelerate Customer Experience Innovation
These days, it’s not enough for companies to offer quality products or services; they must deliver an exceptional customer experience. In fast-changing environments, continual innovation on the front lines of customer service requires an agile and nimble approach. How important is the automation of development and monitoring for accelerating customer experience (CX) innovation? I recently […]
Is Your Digital Product Ready for International Prime Time?
When a digital product is developed in and for a particular geography and market, the enterprise and developer/architect function is focused on getting it to market first. Once it matures and receives greater engagement, enterprise is then looking to continuously add and develop a stable product that is feature-rich, scalable and robust. So, when the […]
Digital Transformation Technology and Process: More Similar Than You Think
Right around this time of the year, the gym starts to get a little less crowded. Throughout January, it’s packed to the gills with folks freshly motivated by their New Year’s resolutions to get in shape. But by mid-February, the commitment seems to have all but dissipated. Why is it so hard to just commit? […]
5 Questions to Ask Remote Web Developers
Great web developers are waiting to be hired. Your company could seize upon the opportunity—but only if you’re willing to be patient, dedicated and a little creative. Don’t scare away qualified remote web developers with a few poorly worded questions or a mistimed probe. Ask direct and concise questions that can help you understand the […]
Full-Time Employment in the Age of Automation
Back in 1930, the economist John Maynard Keynes wrote a short essay, “Economic Possibilities for our Grandchildren,” in which he predicted that in a hundred years the 15-hour work week will be commonplace. Keynes made this assertion based on two factors: first, the increase in capital due to extraordinary yields from the compound interest that […]
IoT Future-Proofing for the Long Haul
Think about this: The IoT application your DevOps team is developing right now, if successful at scale, will likely be the longest-living application in your shop. It may even outlive the tenure of many of your team members with your company. Is IoT future-proofing possible over a life cycle of 10 years or more? Yes, […]
Incidence Avoidance in Action
Today, CIOs are faced with the challenge of making enterprise technologies perform on par with offerings from consumer-facing technology leaders, such as Facebook or Netflix, meaning technology or services being seamlessly available with no performance lag. Of course, these expectations are not always aligned with the realities of managing complex hybrid enterprise systems that were not […]
SoulCycle Flexes Its Muscles with DevOps and CI/CD
When SoulCycle wanted to improve application development and deployment, including improving services for customers across its 80-plus indoor cycling centers in the United States and Canada, the company turned to Mark Sost, a veteran developer and engineer who worked at several media companies, including Hearst. Over the last two-plus years, Sost, who now holds the […]
How Mainframes Live On
TL/DR: Highly controlled change is sometimes the best answer. For much of my career, I’ve worked in mainframe shops. I have never worked on a mainframe team, but I have worked closely with them. I’m in Northeast Wisconsin, and at one point we had the highest per-capita number of mainframes in the world, so pretty […]
Helping the Little Guy: The Power of Open Source Software for Startups
It’s no secret that open source software holds many benefits for businesses looking to reap the rewards of these innovative, collaborative and incidentally free efforts of developers around the world. Even major companies such as Salesforce have opened up their software for developers to test, debug and improve. Other huge players that run on open […]
Building Amazing Apps, Part 2: Optimizing the Back End
This is part two of a series of three articles on building and delivering amazing apps at the edge. To read part one, click here. There are millions of apps available today, and it’s incredibly easy for any user to download and install any of them with just a few taps on a screen or […]
VMware Brings NSX Network Virtualization into DevOps Realm
At the Mobile World Congress (MWC) 2019 conference, VMware moved to bring network virtualization into the realm of DevOps by adding support for a declarative programming model and JSON data formats to version 2.4 of NSX-T. In addition, VMware is making it possible to use the open source Ansible automation framework to deploy NSX-T. Finally, […]
How SRE Creates a Blameless Culture
People in tech love to praise failure as essential to innovation. But at far too many organizations, when failure happens, it is punished. When an IT system goes down, an individual or a team is immediately ID’d, blamed and shamed. This is counterproductive. Blame damages companies by creating a play-it-safe atmosphere and stifling innovation; even […]
SauceCon Speaker Profile: Richard Bradshaw
This is the sixth in a series of articles highlighting speakers at SauceCon 2019. SauceCon brings together the global community of Sauce Labs users and continuous testing experts, to learn from each other and level up their automated testing and continuous delivery skills. This year’s event will be held April 23-25 in Austin, Texas. Richard […]
What AI Could Mean for Developers
Artificial intelligence has been dominating the tech news headlines for a few years now, as the innovations in the sector keep rolling out at increased rates. The technology is, for lack of a better term, awesome, and when used correctly, it can have tremendous effects. We have already begun to see artificial intelligence in the […]