Legacy Systems Prove to be Digital Transformation Headwind
In a survey of 450 digital transformation leaders, a sizable 73% of respondents said that, through digital innovation, they have made significant or better improvements to the end-user experience. Twenty-two percent report much more significant results than that, they self-reported as having transformed or completely revolutionized end-user experience. That’s considerably higher than the 15% in […]
Does Agile Methodologies Work for IT Infra?
Recently, I had a fascinating conversation with my old friend Joe–the name has been changed but the conversation is real and unedited–an IT Infrastructure program manager from a large IT service provider. After a bit of chit-chat on weather and football, we started talking about infrastructure in a typical large enterprise. Joe: I am not […]
How to Overcome Resistance to DevOps Implementation
The number of businesses adopting DevOps to make software releases happen faster without compromising on software quality continues to grow. Within the next five years, the DevOps market is expected to reach almost $13 billion. If you are among those who’ve decided to make a shift to DevOps, you are likely to experience resistance coming […]
An Inside Look at GitOps
At a time when variations on DevOps abound, get ready for the latest: GitOps. This new term promises to bring some order to what can be operational chaos and empower operational teams to leverage best practices learned from their developer counterparts. It’s early days yet for GitOps, but here’s what we think you need to […]
The Barriers to Robotic Process Automation, Part 2
Enterprises are rushing to embrace robotic process automation (RPA) but, as we covered in The Barriers to Robotic Process Automation, Part 1, they’re also hitting considerable challenges along the way. While we cited prominent barriers to the effective implementation of RPA in part one, here, we will provide practical ways organizations can overcome these barriers. […]
Cloud Complexities Hinder Effective Enterprise Data Management
Enterprises everywhere are rushing to embrace automation and AI to improve existing business processes and innovate. But they’re learning that if APIs are the glue they use to build their systems, data is the fuel that drives these efforts forward. According to data management provider Actian, however, enterprises are experiencing significant challenges when it comes […]
Accelerating Software Delivery Doesn’t Mean Compromising on Quality
Whenever we’re pushed for time and forced to rush, we know we’re entering an unspoken deal with the devil. Whether it’s cooking the family a last-minute dinner, ironing a shirt before a wedding or writing against a strict deadline, we’re acutely aware it’s highly unlikely the output will be a fair reflection of our best […]
Radical Transparency in DevOps and ITSM Helps Achieve Excellent Customer Experience
Here’s what I’ve noticed after spending several years in service management: DevOps is coming up more in the conversations I’m having with service desk leaders. Usually, these conversations start with one of the similar questions: DevOps is going to be the death of ITSM, correct? Alternatively, some consider DevOps as a challenge, and ITSM doesn’t […]
5 Tips to Eliminate Knowledge Gaps in Dev and QA
To create and release high-quality software, the software development lifecycle (SDLC) was established using different roles and processes designed to work seamlessly together. This approach is of critical importance because it spans the initial planning phase, all the way through production release and monitoring. Roles vary within projects but typically include designers, business analysts (BA), […]
DORA Report: DevOps Maturity Levels Rise
The annual DORA report on DevOps shows a marked increase among Elite performers compared to last year The DevOps Research and Assessment (DORA) arm of Google Cloud today published the results of an annual survey that suggests there have been marked gains in the level of DevOps maturity. The “2019 Accelerate State of DevOps Report,” […]
Best Practices for Software Change Assessment
Business spending on enterprise software has been on a constant rise over the past decade with 64% of businesses spending more on IT operations in 2018. It is estimated that in 2019, the number will reach $462 billion worldwide. This not only includes the procurement or development of new software and digital innovations, but also […]
Measuring Success in DevOps: Top Four DevOps KPIs
There is no news in DevOps concept. Many companies have integrated DevOps to improve and accelerate software development and help drive their digital transformation, and that number continues to grow exponentially. There are now entire tool ecosystems, methodologies and transformation models—as well as endless resources—available to guide companies along the DevOps journey. But DevOps success […]
The Barriers to Robotic Process Automation, Part 1
It sounds alluring enough: Intelligent bots step up and do the menial tasks humans would rather (probably) not be doing–or employers would rather they not, in order to slash costs. But streamlining business processes with robotic process automation (RPA) isn’t as easy as setting and forgetting a software bot as if it was an automated […]
Successful Transformation: Challenge the Status Quo
If enterprises are going to succeed in their digital transformations, they need to be able to shake-up and challenge the status quo within their organizations. In fact, not being able to challenge the status quo is one of the biggest barriers to successful digital transformations. Yet, challenging the status quo is always a risky move […]
Three Insights from the World’s Leading IT Organizations
IT is in a state of change on a consistent basis, but never more so than now. With the increasing importance of the digital customer experience across all industries, technology is at a new inflection point in how it can fundamentally impact executive priorities. And while nobody can speak for the direction of IT as […]
Why DevOps Implementation is Often Unsuccessful – and How to Fix It
Much like “blockchain” and “big data,” the term “DevOps” is another buzzword currently being thrown around the IT departments of large organizations. Many have identified the need for faster software development life cycles; a more precise process closely aligned with business objectives, allowing for clearer workflow and collaboration between the development and operations teams. DevOps […]
How to Transition to Become a DevOps Engineer
You’ve either heard the buzzword or you’ve seen the extensive list of rewarding aspects that come with being a DevOps engineer. Whatever the reason you’re here, this guide should help with taking the right steps toward becoming a DevOps engineer, whether this is your first job after graduating or an opportunity to reskill leveraging your […]
Leadership Drives Digital Transformation Success
When it comes to near-term survival, organizations know they are fighting for their digital existence. Still, despite 80% of organizations moving forward with their digital transformation efforts, very few have experienced the heights of success they hoped. In Digital Transformation: Coming from Behind, we reported consultancy McKinsey & Company found less than one-third of digital […]
How Product Managers Can Take Back Control with Feature Flags
Product managers live in a high-speed world and are always focused on releasing the most impactful features in the shortest amount of time. Since users have grown accustomed to regular UI updates and bug fixes completed in near real time, this frenetic pace at which product managers work will only increase. The process of pushing […]
Embracing the Product Development Cycle
Nowadays, a truly successful product calls for purposeful investment in the people that will ultimately use it in their specific environments. We all know technological development is hyperactive and unpredictable. Ultimately, we want to be able to create cutting-edge tech, deploy it wherever it’s needed and have it operated by skilled staff that understand all […]
Fujitsu: State of Digital Transformation Is…Mixed
According to the Fujitsu Future Insights Global Digital Transformation Survey Report 2019, nearly 90% of companies in a recent survey are already deep into their digital transformation efforts. While the survey did find broad movement toward digital transformation, there existed wide differences in the progress of transformation across industries. If digital transformation progress were a […]
The SRE Pressure Cooker: Balancing Velocity Against Risk
Delivering fast, reliable digital services today is a lot like Olympian alpine skiing. These services must deftly maneuver a series of perilous passages en route to end users, all while maintaining the astounding speed we now take for granted. In an SRE’s world, those passages are today’s increasingly complex and interconnected internet infrastructure through which […]
Aim to Be a Top 12% Global Testing Team
We know that you’re thinking, “Really? Another fluff post about the top people in my profession and what I need to do to be just like them?” Listen, we hear you, but this is not some fluff piece with vague ideas of what might (or might not) work. In case you missed it, on May […]