Complexity is Still With Us
We have come a long way and had a lot of improvements over the years, but we still struggle with the ability to simplify things faster than we create complexity. It isn’t enough that each new wave of Really Important Bits™ comes with its own issues and layers and complexity; we also haven’t been cleaning […]
Scaling Predictive Analytics With AIOps to Drive Next-Gen SRE
Enterprise systems are only as valuable as they are reliable, in the sense that they don’t suffer excessive breakdowns. Otherwise, companies experience costly downtime and added stress for engineers due to the additional burden of managing issues. This critical function of ensuring systems run reliably and optimally, at production scale and with minimum human intervention, […]
Stable Diffusion Goes Public — and the Internet Freaks Out
This week: A Stable Diffusion special. Unless you’ve been living under a rock for the past week, you’ll have seen something about the new open source machine learning model for creating images.
NewOps? AIOps? NoOps? Just Don’t Call Me Late for Dinner
Once again, we are seeing an uptick in the use of the term NoOps. I always felt that NoOps was a misleading and, in fact, empty phrase. I don’t care what magic you think you have; you are never going to eliminate the need to operate your software, applications and infrastructure. I first heard the […]
Positioning ML Devs and Teams for Success
Intelligent applications are (by their very nature) complex. While conventional software basically consists of one thing (code), intelligent software involves code, models and data. As previously discussed, three distinct fields—DevOps, MLOps and DataOps—have evolved to govern each of these interconnected disciplines. Moving through the ML life cycle quickly and efficiently requires collaboration between teams in […]
What Does AIOps Mean for SREs?
It seems SREs are of two minds when it comes to AIOps. On one hand, AIOps’ potential is pretty exciting. By automating complex workflows and troubleshooting processes, AIOps could make your life as an SRE much easier. But on the other hand, some SREs may choose to view AIOps with disdain and distrust. They might […]
Techstrong Research DevOps Radar Report 2022
You can’t control the pace of change; instead, consider that we are in a process of reinvention—both with regard to the way organizations use technology and how vendors position their offerings. At the same time, it’s never been more important for IT organizations to have complete visibility into the way technology is used from both […]
AI: It’s What Staff Crave!
If you’ve seen Idiocracy (Side note: I am not recommending the movie; I’m using a phrase from it we’ve all heard. The movie itself was a comedy not at all meant to be family-friendly when it was made, and changes in social mores since its 2006 release make it far less acceptable today), you are […]
Extending GitOps to the Enterprise
GitOps is a relatively new term, but it continues to gain momentum as more organizations embrace the paradigm. In DevOps, GitOps lands on the software engineering side of the development and operations continuum. Even though GitOps is more likely to be adopted by smaller organizations, larger enterprises can successfully implement GitOps with just a few […]
Ensuring Network Connectivity With SD-WAN and AIOps
Recently, Facebook experienced an outage. If companies relied on that app to do business, their IT teams were likely swamped with end-user complaint calls. How would teams traditionally respond? They’d dive deep into the rabbit hole, analyzing issues on a case-by-case basis, asking countless questions, including: Could there be a problem with the enterprise network? […]
BMC Looks to Advance ServiceOps Approach to Managing IT
During an online BMC Exchange event, BMC announced it expanded its portfolio of IT management offerings as part of an ongoing effort to unify traditional IT service management and DevOps processes under an integrated ServiceOps framework. The latest additions to the BMC portfolio includes an update to its Control-M workload automation platform that adds observability […]
Learn a Bit About AI
Every once in a while, a trend becomes broad enough that I feel the need to offer career advice. This year it will be simple: Know enough about AI/ML to be dangerous. We are past the point where not having at least a basic understanding is a good idea. Looking around the data center, AI […]
BMC Acquires StreamWeaver to Advance AIOps Strategy
BMC has acquired StreamWeaver, a provider of a platform that makes it simpler to capture streaming data in real-time, as part of an effort to extend the BMC Helix IT operations platform infused with artificial intelligence (AIOps). Financial terms of the transaction were not disclosed. Margaret Lee, general manager and senior vice president for digital […]
Dell Updates AIOps Platform to Better Automate IT Ops
Dell Technologies this week updated its IT operations platform infused with artificial intelligence, dubbed CloudIQ, to add support for its PowerEdge servers. In addition, Dell pledged to add support for its PowerSwitch networking hardware next month as part of an ongoing effort to extend the reach of its AIOps platform across the entire Dell EMC […]
3 Pillars of Autonomous IT Ops
Imagine a future where human IT operators and intelligent systems work together in a virtual operations room; the systems do the heavy lifting while the humans supervise. This may seem like science fiction, but the truth is we are already on the way to that future with AIOps. While actual AI-augmented teams are still quite […]
Why You Should Use GitOps to Experiment With AI
As the pace at which artificial intelligence (AI) models are being constructed and inevitably updated starts to increase, it’s becoming more apparent that the pace at which data science teams are currently experimenting also needs to dramatically quicken. Many data science teams today are fortunate if they manage to successfully deploy two AI models in […]
SREs Say AIOps Doesn’t Live Up to the Hype
What can you expect when investing in artificial intelligence for IT operations (AIOps)? Real-time visibility across huge volumes of information. Lightning-fast event correlation and anomaly detection. Automated remediation and self-healing, without Ops personnel having to lift a finger. It all sounds amazing—at least, if you believe the marketing hype. But do those kinds of AIOps […]
Why AIOps Is Critical for Pandemic Business Recovery
As businesses worked to stay afloat over the last year, innovation in many areas fell behind. Business leaders struggled to understand the short-term and long-term impact the COVID-19 pandemic would have on their business, while employees worried about losing their jobs and customers scrambled to rearrange budgets. As we near the end and can finally […]
Dear Vendor: Letter to Technology Vendors
While I was writing my “Dear Management …” post, something was going on behind the scenes that inspired me to write another. We all have things we wish to say to vendors; this open letter picks some of the big points that they seem to invariably struggle with. Dear Vendor, We want to use your […]
Why Real-Time Asset Intelligence is a Must
Complexity breaks correlation. Intelligence brings cohesion. This simple principle is what makes real-time asset intelligence a must-have for AIOps that is meant to diffuse complexity. To further create a context for the user, it is critical to understand service dependencies and correlate alerts across the stack to resolve incidents. Why not just CMDB? CMDB systems […]
Achieving Reliable Observability Part 1 – Making Cloud-Native Observability More Robust
I was having a conversation with a CxO level customer as part of an AIOps/Observability workshop, and from what I could tell, most are confused about how to properly operationalize cloud-native production environments – especially the monitoring/observability portion. Here is how the conversation went. “Andy, we are thinking about getting [vendor] to use for our […]
Cisco Leans on HashiCorp to Manage Infrastructure as Code
HashiCorp and Cisco today announced a Cisco Intersight Service for Terraform offering based on HashiCorp Terraform Cloud Business software. Cisco Intersight is an IT operations management platform that enables IT teams to manage IT infrastructure across a hybrid cloud computing environment. Open source Terraform tools have emerged as the dominant tool for provisioning infrastructure as […]
5 Best Machine Learning Use Cases
Many industries are struggling with the ongoing COVID-19 pandemic, and the IT industry itself and the broader trend of transition to remote work over the last year revealed many areas where traditional approaches to managing businesses created unnecessary waste. Data science and its counterpart, machine learning, revealed that expansion in the ways technology can facilitate […]