OpsRamp Offers Users Free IT Management Services
OpsRamp announced today that IT organizations that subscribe to its discovery and monitoring tools will now also receive free access to the company’s AIOps and remote access management service tiers for one year. Ciaran Byrne, vice president of product for OpsRamp, said the decision to provide free access to additional tiers of service is a […]
DevOps and AIOps: Better Together
DevOps is an attempt to scale technology with humans but AIOps is the ultimate answer. In today’s world, where so many essential business tasks have become digitized, IT teams must deal with constant change while ensuring zero downtime. The irony is that, although IT has become business-critical, the productivity and agility of the people building […]
IBM Launches Ambitious AIOps Initiative
IBM today announced it will apply a range of artificial intelligence (AI) technologies to automate the management of IT operations and modernize applications, also known as AIOps. Announced at IBM’s Think Digital conference, Watson AIOps leverages algorithms to continuously optimize IT operations while Accelerator for Application Modernization with AI is a suite of tools that […]
Moogsoft Expands Reach of AIOps Platform
Moogsoft this week updated its AIOps platform to enable IT organizations to construct a virtual network operations center (NOC) that pulls in data from incident management and DevOps platforms for remote IT management. Adam Frank, vice president of product and design at Moogsoft, said version 8.0 of Moogsoft Enterprise enables IT teams to aggregate alerts […]
AIOps 2020: IT Talent Is the Game-Changer
Artificial intelligence for IT operations (AIOps) is a fairly new catch-all term for any multi-layered development initiative involving big data analytics, machine learning and/or AI to automate and solve business and IT problems. Definitions vary, but most support the notion that AIOps improve IT performance, infrastructure, cloud and operations. This is a dramatic shift in […]
6 Common Pitfalls to Avoid While Building Out Your AI Tools
Enterprise-level companies, with thousands of employees across the globe, can have their AI framework replicated by B2B companies of nearly any size. In fact, even without access to a ton of proprietary data and immense computational power, you can build out effective AI tools. To begin with, you can introduce publicly available datasets from movie […]
Build Better CX Across the Entire User Journey with AIOps
Ready or not, digital experiences are now the gateway to customers and the standard-bearer of a company’s brand. Yet, as apps become more distributed, more intelligent and more real-time, they continue to run on infrastructure that resides within on-prem data centers as well as multiple public clouds. This complexity is underscored by gaps across IT […]
New Relic Extends Reach and Scope of AI Capabilities
New Relic this week announced it has extended the capabilities within its New Relic AI module to include support for additional data sources and provide access to more advanced analytics. Integrations with Splunk, Grafana, Prometheus and Amazon CloudWatch are now provided along with support for a number of incident management platforms, including ServiceNow, OpsGenie and […]
Intelligent Virtual Assistants and Their Role in Helping Brands Transform Customer Experiences
The relationship between computers and humans has undergone a significant paradigm shift over several decades. From the emergence of the web in 1995 to applications or apps in 2005, technology has grown by leaps and bounds as the years progressed. This growth has brought technology to the modern era, where artificial intelligence (AI) has ultimately […]
AIoT and Intelligence on the Edge
Recently, one of the biggest convergences is between the fields of AI/ML and IoT, which enables the rise of Artificial Intelligence of Things (AIoT). AIoT combines data collected by sensors and other devices with the intelligence offered by AI/ML to enable real-time, intelligence on the edge. By converging AI/ML and IoT capabilities, AIoT solves two […]
COVID-19 Response: Espressive Makes AI Help Desk Free for 90 Days
Espressive, a provider of a help desk software that makes extensive use of artificial intelligence (AI), announced this week it will provide free access to its software-as-a-service (SaaS) platform for the next 90 days. Company CEO Pat Calhoun said the COVID-19 Rapid Assistance Program is intended to provide a way to augment existing help desks […]
Threading the Needle on Kubernetes Complexity with AI-Powered Observability
If you run down the laundry list of major industries–transportation, retail, healthcare, automotive, financial services–you’ll see that the major players in each have essentially become software companies. What they do and how they serve their customers rests entirely on their software working perfectly. Underpinning this is a massive digital transformation that has shifted organizations away […]
HPE Leverages AI for Remote Server Management
The latest ProLiant MicroServer is designed to use AI to provide the next generation remote server management Hewlett-Packard Enterprise (HPE) announced an HPE ProLiant MicroServer Gen10 Plus platform designed to be managed remotely using advanced algorithms the company makes available via the cloud. Tim Peters, vice president and general manager for global small-to-medium businesses and […]
ServiceNow Embraces AI to Manage IT
ServiceNow has taken the wraps off the Orlando update to its cloud platform for managing IT that adds advanced analytics and artificial intelligence (AI) capabilities. In addition, an existing integration framework that enables the Now Platform from ServiceNow to manage DevOps pipelines created by third-party platforms is now part of the core platform. Previously, that […]
Enterprise AI Books to Read This Spring
If you are anything like me, and curious about how new enterprise tools will transform our relationship with work and business-technology, then you are probably reading a lot about artificial intelligence. There’s likely no other topic that’s been written about in more depth in recent years, yet much of it is unrealistic or poorly reasoned […]
A Deep Dive Into AI for IT Operations
Traditional IT administration and management techniques are reforming. By employing artificial intelligence (AI), IT operations are taking an interesting turn in the field of advancements. The term “AIOps” stands for Artificial Intelligence for the IT Operations. AIOps uses AI techniques and algorithms to monitor the data as well as reduce the blackout times. The dominance […]
OpsRamp Adds Recommendation Engine to AIOps Platform
OpsRamp added a recommendation engine to its artificial intelligence for IT operations (AIOps) platform that makes use of predictive analytics to suggest potential actions to either improve performance or avert downtime. The OpsRamp Winter 2020 Release also adds 19 cloud monitoring integrations for Amazon Web Services (AWS), Microsoft Azure and Google Cloud Platform (GCP), along […]
Three Keys to Successful AI Adoption
Over the past several years, we have begun to see the emergence of artificial intelligence (AI) in businesses. According to a study for the AI Index 2019 Annual Report, more than half of respondents report their companies are using AI in at least one function or business unit. Thirty percent report they have AI embedded […]
How Integration Can Keep Up with Digital Demands
Integration holds the key to accelerating innovation, but in many organizations, business systems and application integrations haven’t kept up with the demands of digital. Data still exists in a siloed blend of on-premises systems and unconnected cloud applications, and IoT has added another layer of complexity into the mix. Understanding the three trends below, and […]
Dynatrace Extends AI Reach of APM Platform
Dynatrace, at its Perform 2020 conference today, extended the reach of the Davis artificial intelligence (AI) engine it makes available via its application performance management (APM) platform to include deeper ties with mobile applications along with an ability to track key performance indicators (KPIs) such as revenue trends and customer churn. In addition, Dynatrace has […]
Five Technology Trends to Shape Future Investments
Humans invented technology to introduce innovative products in the market. Technology’s relentless cycle of innovation has now touched humanity, redefining what it means to be a human, a meaningful change that is impacting business priorities and is expected to do so in the future. The most important tech investment for C-level executives relates to digital […]
Are US Workers Threatened by Automation?
There’s been plenty of predictions about the impact of automation on the workforce: from enhancing the ability of workers to do their jobs to those who argue intelligent automation will eventually decimate the human workforce. The issue even made it to the Democratic presidential 2020 primary race with candidate Andrew Yang’s “Freedom Dividend.” Still, if […]
Five IT Ops-tackles that Stifle Business Growth
I was recently asked about the top five IT obstacles that stifle business growth, and I want to help clear a path too often lined with fear, uncertainty and doubt. In the not-so-distant past, IT was all about the tools. Solutions were more straightforward, teams were less globally connected, and the ever-present data deluge was […]