Blogs
When IT Disaster Strikes, Part 1: Resolving Incidents
As a developer or operations team member, there is nothing quite like the dread you feel when you hear the familiar ringtone of your on-call page at 3 a.m. Being on call means that…
Blogs
When IT Disaster Strikes, Part 2: Who You Gonna Call?
In Part One of this series, I provided a high-level overview of what an efficient incident response process entails from start to finish, including general framework for an incident response team. Now let’s delve a bit deeper into…