Tag: incident management
Logz.io Leverages AI to Identify Anomalies in Real-Time
Mike Vizard | | ai, anomaly detection, generative AI, incident management, incident response, Logz.io, observabilityLogz.io added a real-time anomaly detection capability to its observability platform that simplifies correlation of the impact IT events have on business processes ...
New Relic Adds Ability to Correlate IT Events to Business Processes
Mike Vizard | | business process, change management, incident management, natural language processing, New RelicNew Relic Pathpoint enables DevOps teams to better understand the potential business impact of any change to an IT environment ...
SREs Say There’s Plenty of Room to Improve Incident Management
A global survey of site reliability engineers (SREs) found diagnosing issues is the most difficult aspect of incident management ...
Cloudflare Outage Outrage | Yet More FAA 5G Stupidity
Richi Jennings | | 5G, BGP, Cloudflare, FAA, FCC, IATA, incident management, Look like the innocent flower—but be the serpent under it, outage, The Long ViewIn this week’s The Long View: Cloudflare suffers another huge outage while the FAA and FCC still disagree over 5G/NR near airports ...
5 Tips If You’re the First SRE Hire
Site reliability engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very ...
What SREs Can Learn From the Atlassian Outage of 2022
What happens when the tools and services you depend on to drive site reliability engineering turns out to be susceptible to reliability failures of their own? That’s the question teams at about ...
ServiceNow Launches Incident Management Platform Infused with Observability
ServiceNow added an incident management platform based on the Lightstep observability platform it acquired last year to its software-as-a-service (SaaS) portfolio. Ben Sigelman, general manager of Lightstep at ServiceNow, said Lightstep Incident ...
The Evolution of Incident Management
Have you ever thought about the history of incident management? If you’re an SRE, you might be so caught up in the day-to-day work of managing reliability and responding to incidents that ...
Verica Launches Database for Sharing IT Incident Reports
Verica, a provider of an incident management platform, announced this week it is making available a database to make incident reports publicly available via a single repository. Courtney Nash, senior research analyst ...
Choosing an Incident Management Platform
When you’re feeling the stress and pain of manually managing incidents and incident response, making the decision to find an incident management tool is a no-brainer. But how do you choose the ...
5 Ways to Reduce DevOps Toil
Over the last several years, DevOps has become a bit of a buzzword. It has become simultaneously a practice, a culture, a team, a job title and a vendor product. You can ...
Why You Should Embrace Incidents and Ditch MTTR
The cliché is that everyone in IT hates incidents, and the natural reaction when assembling incident response metrics is to look for numbers that you can lower over time. Fewer incidents and ...
