From What Now to What’s Next: How AI Is Closing the Gap Between Detection and Resolution
Modern DevOps teams face outages driven by complex dependencies and AI-enabled systems; success now depends on moving from reactive monitoring to prescriptive, AI-assisted incident resolution that shortens MTTI and MTTR.
What I’m Thankful for in DevOps This Year: Living Through Interesting Times
Alan reflects on a chaotic yet inspiring year in DevOps, highlighting the rise of AI in engineering, the maturation of DevSecOps, the evolution of hybrid work culture, the surge of platform engineering and IDPs, and the continued strength and inclusivity of the DevOps community — while acknowledging the talent crunch, tool sprawl and security theater that still challenge the industry.
SRE in the Age of AI: What Reliability Looks Like When Systems Learn
As AI and ML become core production components, SRE is evolving from managing deterministic systems to ensuring the reliability of dynamic, learning systems. New metrics, workflows, guardrails and cross-disciplinary practices are redefining reliability in the age of adaptive software.
A Modern Approach to Multi-Signal Optimization
How multi-signal optimization and metric classification help DevOps and turn telemetry chaos into actionable intelligence.
Secure By Design, Secure by Default
“Shift left” alone won’t secure software. Real security must be embedded continuously across design, development, and production—not just moved earlier.
When Metrics Overwhelm: How SREs Help Engineers Reclaim Focus
Observability promised insight but delivered alert fatigue. Learn how SREs are redefining observability to empower developers and restore real engineering value.
From Incidents to Insights: The Power of Blameless Postmortems
Blameless post-mortems flip the script, transforming incidents into structured opportunities for learning, accountability and resilience.
Logz.io Leverages AI to Identify Anomalies in Real-Time
Logz.io added a real-time anomaly detection capability to its observability platform that simplifies correlation of the impact IT events have on business processes.
Elastic Previews Unified Query Language for Search Platform
Elastic this week previewed a standard query language that can be used across its portfolio to streamline investigations into IT and cybersecurity events.
IT Service Incidents Are Becoming More Frequent, Survey Says
A Transposit survey found the majority of respondents saw more frequent service incidents that affected their customers over the past 12 months.
New Relic Extends AI to Identify Alert Coverage Gaps
New Relic added additional AI capabilities to its observability platform to detect and resolve alert coverage gaps.
Unleashing AI in SRE: A New Dawn for Incident Management
In my recent blog, Revolutionizing the Nine Pillars of SRE with AI-Engineered Tools, I indicated that AI could assist with incident management by automating the detection and triage of incidents and helping to quickly identify the root cause. In this blog, I explain in more detail how AI-engineered tools can be used to improve the […]
The DevOps Pendulum: Agility Vs. Control
Engineering, like everything else in life, is all about balance. In DevOps, the balance is between control and agility.
Logz.io Taps AI to Surface Incident Response Recommendations
Logz.io this week added a supervised machine learning capability to its observability platform that reduces mean-time-to-remediation by surfacing recommendations for resolving incidents. Asaf Yigal, vice president of product for Logz.io, said the Alert Recommendation capability added to the Logz.io Open360 platform uses artificial intelligence (AI) to model the steps a DevOps team needs to complete […]
PagerDuty Bets on AIOps and Automation to Simplify IT Management
PagerDuty this week made generally available an artificial intelligence for IT operations (AIOps) platform that leverages the data model embedded in its incident management software to reduce the amount of time required for an AI platform to learn how an IT environment operates. Jonathan Rende, senior vice president and general manager for PagerDuty, said that […]
Blameless Integrates Incident Management Platform With Opsgenie
Blameless this week announced it has integrated its namesake incident management solution with the Opsgenie alerting platform from Atlassian. Aaron Lober, director of product marketing for Blameless, said the Blameless platform is now integrated with both Opsgenie and PagerDuty, the two most widely used platforms for managing alerts. Blameless provides an incident management platform that […]
Will DevSecOps Replace the Security Operations Center?
Traditionally, a security operations center (SOC) is a physical facility where an organization performs information security activities. The SOC team analyzes and monitors the organization’s security systems. A SOC aims to protect businesses from security breaches by identifying, analyzing and responding to cybersecurity threats. The SOC team consists of administrators, security analysts and security engineers. […]
Embrace Change in Production to Improve MTTR
DevOps creates value through constant deployment changes. When done right, more frequent deployments allow teams to continuously improve their products or services while making it easier to manage the effects of the change. One way to do this is with continuous integration and continuous deployment (CI/CD). CI/CD helps to reduce the risks to each build […]
Kintaba Creates the First Conference Dedicated to Incident Response – Techstrong TV
John Egan, Co-founder and CEO at Kintaba, talks about IRConf, the first conference fully dedicated to Incident Response. The company behind the conference is Kintaba — a modern incident management platform for the entire organization. The video is below followed by a transcript of the conversation. Alan Shimel: Hey, everyone. Welcome to Techstrong TV. We […]
The Rogers Outage of 2022: Takeaways for SREs
When, eight years from now, folks are creating lists of the top IT incidents of the 2020s, there’s a good chance that they’ll include the Rogers outage of 2022. The failure, which made internet and cellular network service unavailable for more than 12 million users across Canada, was one of the most significant outages in […]
Why More Incidents Are Better
Ask most SREs how many incidents they’d have to respond to in a perfect world, and their answer would probably be ‘zero.’ After all, making software and infrastructure so reliable that incidents never occur is the dream that SREs are theoretically chasing. Reducing the number of actual incidents as much as possible is a noble […]
Improving Observability With ML-Enabled Anomaly Detection
Nowadays, DevOps and SRE teams have many tools to access and analyze logging data. However, there are two challenges that prevent these teams from resolving issues in a timely manner: They aren’t equipped with all the data they need Detecting and resolving issues is reactive and manual In this article, I’m going to break down […]
5 Tips If You’re the First SRE Hire
Site reliability engineers (SREs) have a considerable set of tasks to juggle no matter where they work or how long their company has had an SRE practice. But if you’re the very first one to join an organization—as many SREs are these days, given that the trend is trickling down into smaller and smaller companies—you […]