ServiceNow Partners With IBM on AIOps
ServiceNow and IBM this week announced that the Watson artificial intelligence for IT operations (AIOps) platform from IBM will be integrated with the IT service management (ITSM) platform from ServiceNow. Pablo Stern, senior vice president for IT workflow products for ServiceNow, said once that capability becomes available later this year on the Now platform, IT […]
Has the Time Come for IT Predictive Analytics?
Predictive analytics technologies have become critical to compete in manufacturing (predicting machine failure), banking (predicting fraud), e-commerce (predicting buying behavior) as well as to address horizontal use cases such as cybersecurity breach prevention and sales forecasting. Using data to predict and prevent IT outages and issues is also a growing best practice—especially as advances in […]
BizOps Coalition Publishes Manifesto
The BizOps Coalition, which advocates for fundamental change in the way IT teams and business users collaborate during software development, today published a BizOps Manifesto framework that identifies 12 principles that focus organizations on business outcomes versus merely attaining and maintaining service levels. The goal is to close the historic divide between IT and the […]
How to Consolidate Your IT Operations Management Tools
If your organization has more than 20 tools for IT operations management and DevOps, you’re not alone. According to one source, nearly 40% of IT teams are using more than 10 monitoring tools. There comes a time when you simply must clean house. This can be a painful chore, akin to cleaning out the garage […]
VMware Looks to Meld IT and Security Operations
VMware has acquired SaltStack as part of an effort to unify IT and security operations management. The announcement was made during the online VMworld 2020 conference this week. SaltStack has developed an open source IT automation platform to automate IT operations. In recent months it has been extended to also address security and compliance management. […]
xMatters Streamlines Incident Management
xMatters today announced it has expanded the capabilities of its incident management platform to better address the requirements of more complex IT environments. New capabilities include an Incident Console to better visualize and triage incidents, automate responses, improve collaboration and access to richer analytics to optimize response times. Incident metrics are now also automatically collected […]
The CMDB Is Dead – Long Live the CMDB
Many enterprise IT organizations have a configuration management database, or CMDB, in place. These systems are important for overall configuration management, governance and DevOps coordination. Yet, these legacy data repository systems can fall short in our dynamic IT environment. They require manual updating and can’t always support real-time decision-making. Furthermore, we have new requirements since […]
VMware Expands Reach of IT Management Portfolio
VMware today announced a bevy of updates to its portfolio of IT management tools that is now at the heart of its overall approach to both DevOps and AIOps. VMware vRealize Operations 8.2 and VMware vRealize Operations Cloud, the on-premises and software-as-a-service (SaaS) editions of the same IT automation platform, provide deeper support for Kubernetes […]
VMware’s Blue Medora Buy Advances AIOps
VMware has announced it will acquire Blue Medora, a provider of a service for integrating data collected by IT monitoring tools, to expand its efforts to advance the adoption of artificial intelligence to automate IT operations (AIOps). Roy Ritthaler, vice president of cloud management for VMware, said Blue Medora provides VMware with a software-as-a-service (SaaS) […]
The Secret to Winning at DevOps: Are You Up for the Challenge?
The main idea behind DevOps is to enable companies to keep up with the increased software velocity and advancements in agile culture for a smoother end-to-end software delivery cycle. The main goal of DevOps is to accomplish integration and automation, which is why implementing this philosophy can be challenging. Not only do you need to […]
Fostering Better Collaboration Between ITOps and Security Teams Should Be Top Priority
Last year, the average business lost $13 million to cybercrime, which is 12% more than in 2017 and 72% more than in 2014. When Tanium recently asked IT decision makers how they planned to reduce that risk in 2020, they reported making multi-million dollar investments across operations and security. Over the last two years, they […]
It’s Time to Take a Customer-First Approach to AIOps
Artificial intelligence for IT operations (AIOps) has several use cases that IT operations managers can’t deny: reduce alert noise with statistically significant outcomes (up to 80%), correlate alerts and events to uncover the critical business issues immediately, analyze data across environments to find root causes and resolve routine issues (like patching) automatically. Gartner predicts that […]
Report: Software Delivery Slowed During Pandemic
A survey of more than 500 IT and development professionals conducted by Atlassian finds two-thirds of respondents have slowed down the frequency of software delivery since the advent of the COVID-19 pandemic. Patrick Hill, head of reliability process at Atlassian, said while developers may be creating more code than ever while they work from home, […]
DevOps and AIOps: Better Together
DevOps is an attempt to scale technology with humans but AIOps is the ultimate answer. In today’s world, where so many essential business tasks have become digitized, IT teams must deal with constant change while ensuring zero downtime. The irony is that, although IT has become business-critical, the productivity and agility of the people building […]
IBM Launches Ambitious AIOps Initiative
IBM today announced it will apply a range of artificial intelligence (AI) technologies to automate the management of IT operations and modernize applications, also known as AIOps. Announced at IBM’s Think Digital conference, Watson AIOps leverages algorithms to continuously optimize IT operations while Accelerator for Application Modernization with AI is a suite of tools that […]
DevOps Practices: How to Make Valuable Changes to Your Teams
DevOps has become a buzzword within the software development industry, promising rapid turnaround times for requested changes. As for developers, DevOps promises to increase productivity while reducing the risk of production failures. The book “The Unicorn Project” by Gene Kim describes this process for developers as The Five Ideals. In this article, we’ll focus on […]
AIOps 2020: IT Talent Is the Game-Changer
Artificial intelligence for IT operations (AIOps) is a fairly new catch-all term for any multi-layered development initiative involving big data analytics, machine learning and/or AI to automate and solve business and IT problems. Definitions vary, but most support the notion that AIOps improve IT performance, infrastructure, cloud and operations. This is a dramatic shift in […]
Six Tips for a Successful DevOps Implementation
As we expand our digital world, there is an ever more urgent need to look after businesses that need to operate faster and with more agility. Because of this, DevOps has grown quickly and become central to a lot of organizations as they pursue a competitive advantage. However, some organizations struggle to implement DevOps as […]
Splunk Adds Remote Workforce Metrics Dashboard
Splunk has made available a Remote Work Insights dashboard designed to help IT administrators track and identify the most relevant IT metrics for a workforce that is working from home to help combat the spread of the COVID-19 pandemic. Company CTO Tim Tully said the dashboard is initially configured to track virtual private network (VPN) […]
BigPanda Provides Free 90-Day Access to IT Ops Platform
BigPanda, a provider of an IT ops platform infused with machine learning algorithms, this week announced it will make available for free for 90 days an instance of its software available to IT professionals working from home to help combat the COVID-19 pandemic. Mohan Kompella, vice president of product marketing for BigPanda, said the IT […]
Three Priorities for IT Operations Continuity During the COVID-19 Pandemic
The world has been turned upside down amidst the COVID-19 pandemic, and organizations that are trying to maintain best IT and security practices are faced with new challenges such as sudden remote workforces, increased COVID-19-related phishing and business e-mail compromise scams, and quarantine-imposed travel restrictions. Are you facing disruptions in your workforce, limitations in the […]
DevOps for the Rest of Ops
The IT pro gig usually includes a basic headwind. They’re part of a cost center, and budget for resources and staff are limited by design unless they’re managing a strategic initiative, which—at least for a while—is more generously funded. Early adopters of DevOps, Agile or site reliability engineering (SRE) teams have been budget beneficiaries when […]
IT Services and DevOps: Friends, Not Foes
Development and operations, aka DevOps, is the marriage between software development and IT operations. The goal of a DevOps team is two-fold: to more quickly make products that are better for customers, and to align more closely with business goals. While it sounds pretty great, something doesn’t sit well. What about your service department? Service […]