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The latest itil news, analysis and insights from DevOps.com.

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DevOps Institute

What is a DevOps ‘Best Practice’?

In IT, we love our frameworks. Whether agile, ITIL, lean, cobit, six sigma or others, our thirst for “best practice” guidance seems to be unquenchable. The concept of a “best practice” is an enigma. Who decides if a practice is actually the best? And best for whom? While an “adopt and adapt” mentality is advocated […]

Jayne Groll · May 27, 2016
DevOps Institute

DevOps is ITSM Best Practice!

What boggles the mind is that opponents of DevOps use risk as an excuse why DevOps would not work in their environments and why using the “traditional ITSM” approach is better and safer. When I start asking them about their transition practices, specifically the alignment between transition, change, test and release models, I soon find […]

contributor · May 19, 2016
Blogs

Does the Future of DevOps Lie in NoOps?

Why DevOps is more a bi-directional rather than a simple top-down approach DevOps is one of those buzzwords that nearly everyone wants to discuss these days. However, it often is interpreted as an extension of Development’s influence to the detriment of Operations teams. So much has changed in the past few years that it is […]

Michael Schmidt · Apr 28, 2016
Blogs

How ITIL Can Co-Exist With DevOps

The original ITIL framework definition was published in the 1980s, but contrary to many opinions, it has evolved since then, provided one takes a more flexible view. Fast forward to ITILv3, and the framework has been shifted to the view that IT is a service that needs to support business initiatives and strategy. In parallel, […]

contributor · Jun 24, 2015
Blogs

DevOps Perspectives from Pink15

I recently had the privilege of covering the Pink15 conference on behalf of DevOps.com. Pink Elephant is a renowned leader in ITIL and ITSM education, consulting and conferences. Now in its 19th year, the Pink conference brings together attendees from a wide range of vertical markets to learn and share about IT service management and […]

Jayne Groll · Feb 27, 2015
Blogs

DevOps adoption can succeed where ITIL failed, if we let it

When I look at the future of DevOps adoption and acceleration I contrast it with what I feel was the failure of ITIL to really move beyond large enterprise IT shops. I am of the firm belief that DevOps has the legs to succeed and soar where ITIL sort of crashed and burned. OK if […]

Stephen Fishman · Apr 18, 2014