ServiceNow today unveiled an Agent Client Collector (ACC) that makes it possible for IT teams to capture data from software, hardware and cloud infrastructure. Jeff Hausman, vice president and general manager for ...

ServiceNow today made available an update, dubbed Quebec, to its Now platform that adds a set of low-code application development tools. Marcus Torres, general manager for IntegrationHub and vice president of platform ...

In today’s complex, dynamic IT environments, the proliferation of disparate IT Ops, NOC, DevOps and SRE teams and tools is a given - and usually considered a necessity. This leads to the ...

Artificial intelligence for IT operations (AIOps) has several use cases that IT operations managers can’t deny: reduce alert noise with statistically significant outcomes (up to 80%), correlate alerts and events to uncover ...

Edge computing is growing quickly, but IT operations need to evolve as well to effectively monitor and manage new devices, sensors, applications and data. Growing enterprise edge ecosystems should integrate and become ...

Chaos engineering (CE) is the discipline of experimenting on a system in order to build confidence in the system’s capability to withstand turbulent conditions in production. This approach is becoming commonplace in ...

The downfall of the all-in-one IT management suite and the rise of the customized IT Ops toolchain Here is how enterprise IT Ops used to work: you would make your choice among ...