
Don’t Let Developer Toil Affect the Business Value of Your Apps
It is no surprise that the world today is driven by apps. Organizations all over the world are basing their business goals on their capacity to integrate new apps quickly, and they need to constantly reimagine how they interact with and communicate with their consumers and employees to fulfill changing expectations. To do this effectively, […]

5 Mean-Time Reliability Metrics To Follow
Most folks working in DevOps or SRE roles are familiar with metrics like mean-time-to-recovery (MTTR). Keeping track of the average time a team takes to respond to incidents is crucial to identifying bottlenecks in the support process. It’s also something executives like to show higher-ups when sharing a snapshot of overall platform performance. However, focusing […]

GitLab Adds Fourth DORA Metric API to CI/CD Platform
The latest update to GitLab’s namesake continuous integration/continuous delivery (CI/CD) platform has added support for the application programming interface (API) for measuring change failure rates. This addition supports the fourth metric as defined in the DevOps Research and Assessment (DORA) framework. Version 14.10 of GitLab also expands the GitLab Runner Operator for Kubernetes to any […]

Why MTTR is a Vital Metric for DevOps Teams
In DevOps, every second counts. System failures mean your engineers lose valuable time improving software and developing new features. So how do you effectively detect and manage these issues? Mean-time-to-resolve (MTTR) can provide insight into how effectively your DevOps team responds to incidents and how reliable your software is. It’s difficult to know how your […]

Overcoming IT Complexity With Full-Stack Observability
Organizations embarking on digital transformation journeys tend to develop complex infrastructures. They update their legacy applications while adding multi-cloud, virtual and cloud-native capabilities. Eventually, IT pros find themselves managing diverse, complex and distributed networks including cloud, system, application and database infrastructures. To rein in the resulting complexity, organizations tend to amass monitoring and managing tools. […]

EP 17: Lies, Damn Lies and Metrics
In this episode of DevOps Unbound, hosts Alan Shimel and Mitch Ashley are joined by Helen Beal of the DevOps Institute, Viktoria Praschl of Tricentis, Frank Ohlhorst, principal analyst with Accelerated Strategies Group and Alex Hidalgo of Nobl9 to discuss how to use DevOps metrics effectively to improve delivery performance and help teams become high-performing with a culture of continuous improvement. The video is below and a transcript of the conversation follows.

Measuring the Value of DevOps-as-a-Service (DaaS)
The late great W. Edwards Deming, statistician, professor, author, lecturer, and consultant said, “In God we trust. All others must bring data.” The point is, if you want people to trust your information, then you need to present measured data. This is true for countless circumstances. As a DevOps consultant, I am often asked by […]

DevOps Chat: Instrumentation with Influx Data’s Evan Kaplan
Evan Kaplan, CEO of Influx Data, is someone who knows his way around the technology world. In a lifetime of experience that has seen him found and manage several successful companies from startups to public entities, Evan has had a great track record of success. Influx Data is yet another success for Kaplan. Building on […]

Metrics, Logs and Traces: The Golden Triangle of Observability in Monitoring
It isn’t surprising that the job of monitoring infrastructure and application environments has grown more complex as the underlying technologies evolve. Nor is it surprising that the need to get monitoring right has expanded as our business reliance on IT grows ever deeper, so it is important to have a good grasp of the core […]

How to Fix ‘Dark Debt’ in Your IT Organization’s Culture
Poor decisions, bad metrics, lack of communication can accrue dark debt in any company Buying a low-quality microwave meal from a gas station, kicking a sock under the bed before guests arrive, jaywalking … We all take shortcuts. But unlike enterprise software delivery, these decisions rarely cause any collateral damage. The ramifications of taking shortcuts […]

Software Development: A Better Way to Measure Success
Here’s a metaphor for software development you probably haven’t heard before: It’s like flying a plane. You have a starting point and a destination in mind, there’s a good chance you’ll change course midflight, and … sometimes you get a little nauseated? Okay, it’s not the best analogy. But there is one aspect of piloting a plane […]

Spurring the DevOps Adoption Journey
Every few years, the IT canvas is splashed with a new initiative that sparks enthusiasm among businesses and technologists alike. DevOps is one such philosophy gaining significant momentum in today’s digital transformation landscape. At the same time, the concept remains misunderstood and adoption is slow. DevOps embodies Development plus Operations within software development. Traditionally, these […]

Improving DevOps Success with Well-Defined Metrics
Collaboration within diverse project teams is often more difficult to achieve when there is no clearly visible aim, the planning is haphazard and the information shared is inadequate. However, these are crucial hurdles to overcome in any organization—and more so in product companies with globally distributed teams working on different parts of the product pipeline. […]

Closing the Gap on Continuous Delivery Metrics that Matter
Management guru Peter Drucker once said, “If you can’t measure it, you can’t improve it.” I would take a step back and say, If you can’t measure it, you can’t get it off the ground. Many companies that I work with are amid digital transformation initiatives, such as the adoption of DevOps and continuous delivery. […]

The Top Metrics You Need to Track to Improve Operational Performance
Living in a data-rich world is a blessing and a curse. Flexible monitoring systems, open APIs, and easy data visualization resources make it simple to graph anything you want, but too much data quickly becomes noisy and un-actionable. At PagerDuty we’ve thought hard about what you should monitor and why from a systems perspective, but […]
