On-Call Rotation Best Practices: Reducing Burnout and Improving Response
Practical SRE on‑call guide covering rotation models, alert hygiene, runbooks, metrics, compensation, shadowing, and automation to cut pager load and prevent engineer burnout.
SRE vs. DevOps is a False Choice: Here’s the Unified Model That Works
DevOps and site reliability engineering (SRE) are complementary strategies that enhance both speed and reliability in software development. While DevOps focuses on collaboration and automation to break down silos between development and operations, SRE emphasizes engineering reliability through metrics and accountability. By integrating both approaches, organizations can foster high-quality software delivery that meets reliability standards, streamline incident response, and utilize data-driven decision-making to maintain system performance.
Part 2: From Reactive to Predictive: Training LLMs on Your Incident History
Part 2: Discover how to harness incident history and AI to predict and prevent operational issues before they escalate, improving efficiency in Site Reliability Engineering.
Part 1: Death of the Toil: How AI Agents Are Replacing Traditional Runbooks
Part one of a three-part series: Discover how AI-driven reasoning agents are revolutionizing SRE practices by eliminating traditional toil and enhancing incident management.
New Relic AWS Integrations Go Deep on Root Cause Observability Analysis
New Relic expands its observability platform with deep AWS integrations to speed incident resolution and support AI-driven DevOps workflows.
The Cloud Scout Model Delivers Reliability As An Embedded Capability
Organizations today face a structural problem that is slowing down their move to cloud-native maturity. They’ve adopted modern DevOps tools, yes. They’re running Kubernetes. They’re using sophisticated observability platforms. But the people-and-process piece often remains stuck in the traditional enterprise IT paradigm. The rift is simple: developers are tasked with delivering features, and operational staff […]
Why Up to 70% of SRE Initiatives Stall Before They Scale — and How to Break the Plateau
Many SRE initiatives stall because organizations adopt the title without the principles. True SRE success requires leadership vision, cultural change, shared KPIs and continuous maturity measurement—not tools alone.
SRE in the Age of AI: What Reliability Looks Like When Systems Learn
As AI and ML become core production components, SRE is evolving from managing deterministic systems to ensuring the reliability of dynamic, learning systems. New metrics, workflows, guardrails and cross-disciplinary practices are redefining reliability in the age of adaptive software.
Observability is the Next Frontier of DevOps and Cloud Security
In today’s cloud-native, hybrid-multi-cloud world, DevOps teams face a new paradox. They can deploy code faster than ever, but their visibility often lags. Traditional monitoring tools might reveal that something broke, but not why it happened, when it started, or how it affects the business. For organizations that value resilience, agility, and trust, observability can […]
Why Traditional SLOs Are Failing at Hyperscale: Building Context-Aware Reliability Contracts
Discover how context-aware reliability contracts (CARC) redefine SLOs for hyperscale systems—optimizing uptime, reducing infrastructure spend by 33%, and aligning reliability with business value across user tiers, regions, and workloads.
Why Your SLO Dashboard is Lying: Moving Beyond Vanity Metrics in Production
Discover how redefining service level objectives (SLOs) around business impact — not vanity uptime metrics — reduced incidents by 75% and saved $2.3M in lost revenue.
AIOps for SRE — Using AI to Reduce On-Call Fatigue and Improve Reliability
Site reliability engineering (SRE) has become an emergent niche practice invented at Google to become a foundation of contemporary enterprise performance worldwide. With the continued growth of microservices, a multi-cloud infrastructure and continuous deployment pipelines adopted by organizations, the operational surface area has increased to the extent that human personnel cannot monitor and manage it in real time. The effectiveness […]
Context Engineering: The Next Frontier in AI-Driven DevOps
Imagine a world where your on-call alerts are not just a cryptic message, but a rich, contextualized story of what’s happening, why it’s happening, and how to fix it. This is the promise of context engineering, a concept poised to redefine the role of artificial intelligence in DevOps. While AI has long been touted as […]
When Metrics Overwhelm: How SREs Help Engineers Reclaim Focus
Observability promised insight but delivered alert fatigue. Learn how SREs are redefining observability to empower developers and restore real engineering value.
Nominations Are Open: DevOps Dozen 2025
The DevOps Dozen 2025 awards are open. Celebrate community leaders and tools shaping DevOps, from AI to platform engineering and supply chain security.
Datadog Adds Raft of Additional AI Agents and Tools to Portfolio
Datadog at its DASH 2025 conference today previewed a raft of artificial intelligence (AI) agents that automate tasks ranging from assessing infrastructure alerts that normally require the expertise of a site reliability engineer (SRE), to fixing code and triaging cybersecurity issues using the company’s security information event management (SIEM) platform. In addition, Datadog is also […]
Ciroos.AI Preps AI SRE Agents Trained to Automate Incident Management
Ciroos.AI this week emerged from stealth to provide early access to a set of artificial intelligence (AI) agents that have been trained to augment site reliability engineers (SREs). Fresh off raising $21 million in additional funding, Ciroos.AI CEO Ronak Desai said the SRE Teammate provides access to multiple extensible AI agents that have been trained […]
Site Reliability Engineering State of the Union for 2024: Embracing Innovation and Efficiency in the Age of Generative AI
SRE practices are set to undergo significant transformations, driven by technological advancements and changing organizational needs.
SRE in the Age of AI
Site reliability engineering (SRE) is a concept introduced by Google in 2004 and since then it has been adopted by various leading software organizations. In its purest form SRE is what you get when you treat operations like it is a software problem. Industry-leading reports point out the strategic value that SRE offers to the […]
Our Infrastructure is Still Expanding
Infrastructure is expanding in almost every possible way, and this creates more of a burden on every aspect of IT, specifically DevOps.
Forget Shift Left: Why ‘No Shift’ is the Future of Software Innovation
A no shift strategy argues for developing and testing directly in production, bypassing the traditional dev-to-production delivery pipeline.
SREs Say There’s Plenty of Room to Improve Incident Management
A global survey of site reliability engineers (SREs) found diagnosing issues is the most difficult aspect of incident management.
Unlocking Accountability: How Real-Time App Monitoring Empowers Engineering Teams
Real-time app monitoring is about fundamentally shifting your mindset toward a culture of accountability and continuous improvement.