Anuj Kapoor is a Senior Software Engineer at Microsoft with over 16 years of experience building large-scale cloud and AI-powered enterprise systems. His work focuses on AI agents, workflow orchestration, intelligent automation, customer support platforms, and distributed cloud architectures. He is passionate about bridging the gap between cutting-edge AI capabilities and production-grade enterprise systems through reliable, scalable, and observable engineering practices.
Enterprise AI agents need more than stronger models. They need durable execution environments that can coordinate multi-step workflows, survive failures, pause for human review and resume reliably after disconnects or delays. AI ...
