David Shackelford is a product manager at PagerDuty, the leader in operations performance management. David works with teams across the company to plan, build, and ship features that improve operation teams’ quality of life, decrease time to incident resolution, and ultimately improve uptime for PagerDuty customers. Prior to PagerDuty, David worked in education technology, creating integrations between school information systems and digital content, and as a Teach for America corps member, teaching Mathematics in San Francisco public schools.
As any team charged with keeping systems up and running will tell you, having one person on-call isn’t enough. What happens if your on-call engineer sleeps through his alert? What happens if ...
As the pace of development and business continues to scale, teams need an agile and collaborative work environment to succeed. Moving to a DevOps model is a critical part of setting your ...
