DevOps culture meets the SLA
The goal of every SaaS provider should be 100% availability - it should be ingrained in their culture. But it's far more common to see a series of nines. Numerically, these are ...
An outage war room primer
One aspect of the DevOps movement I've seen adopted at numerous companies is the idea that everyone supports their products by being on-call for any incidents that occur in the production environment ...