Eric Sigler

Eric Sigler is the Head of DevOps at PagerDuty, helping protect its customers from the pains of downtime. Before his current role, Eric led infrastructure teams at Minted, Expensify, and the Missouri University of Science and Technology. Connect with him on Twitter.

When IT Disaster Strikes, Part 3: Conducting a Blameless Post-Mortem

March 5, 2018 | incident response, IT operations, outage

In the first and second parts of this three-part series, we looked at how organizations can effectively resolve incidents and the role of each person involved in the resolution process. In this ...