Does your team take into account how the human element can affect development practices? It’s often overlooked, but critical to consider. Jason Hand of VictorOps, DevOps.com’s Top DevOps Evangelist for 2016, writes and speaks on this particular topic often. In fact, he will be delivering a keynote titled, “Cognitive Bias and Its Impact on Continuous Improvement,” at the upcoming SauceCon conference, to be held June 6-8 in San Francisco.
SauceCon, the first-ever Sauce Labs user conference, is a three-day event filled with training, workshops, best practices and visionary content from the leading minds in automated testing.
“Cognitive bias is an important topic that is often left out of the conversation. The ‘HumanOps’ side of DevOps is a fascinating area to explore and I’m excited to get the conversation going for those in attendance at SauceCon,” he said.
Jason aims to help attendees understand the most important cognitive bias to watch out for, as well as ways to identify it in ourselves and others. Particularly when managing service disruptions and time-sensitive problems, understanding where we make common mistakes will go a long way to improving our response to outages, as well as continuously improving over time.
Jason serves as a DevOps Champion and advisor at VictorOps, where he advises on the future functionality and direction of the on-call and incident management platform, counseling the team on modern DevOps principles and new methods of delivering reliable software at scale.
In addition, Jason advises the growing worldwide community of IT professionals including Colorado’s front range, where he helps to organize DevOpsDays Rockies and the monthly DevOps meetups in Denver. Co-host of “The Community Pulse,” a podcast on building community within tech, Jason is dedicated to the latest trends in technology, sharing the lessons learned and helping people continuously improve.
In 2016, Jason was named “DevOps Evangelist of the Year” by DevOps.com. He is the author of two books on the subject of ChatOps and a forthcoming O’Reilly book on post-incident reviews, as well as a regular contributor of articles to Wired.com, TechBeacon.com and many other online publications.
For more on upcoming SauceCon presentations or to register, visit the SauceCon website.
About the Author / Rebecca Cramer
Rebecca Cramer is a writer and communications strategist specializing in technology. With more than 20 years of experience across disciplines including marketing, internal and executive communications at companies such as Dell and Quest Software, Rebecca is passionate about creating and sharing good content of all kinds. In her spare time, she enjoys spending time at the beach and hiking in her native Southern California.