With approximately 6 million patients that visit this digital healthcare company per month to schedule and book doctor appointments, they strive to adapt, innovate, and modernize the healthcare industry by providing a frictionless healthcare experience for healthcare practitioners and for the 21st century patient. The company started out by focusing on the first step in a patient’s healthcare journey—the effective scheduling and booking of doctor appointments to help solve the ongoing access problem. The company initially focused on private healthcare practices and building a technology solution optimized for that specific use case. They experienced early success, building momentum, and critical mass. The company soon realized that there was a significant opportunity to turn its focus and expand to a larger piece of the healthcare system by addressing the changes in healthcare demands.
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