Dell Technologies has quietly launched a training and education initiative to significantly expand the number of IT professionals that have DevOps skills.
Brad Maltz, senior director for DevOps and developer relations ecosystems for Dell, said the next era of IT will require IT professionals that understand how to automate the management of application development and deployment. Given its long infrastructure history, Dell is especially interested in helping IT teams to use a mix of graphical tools and command line interfaces (CLIs) to programmatically deploy software at much faster rates and at scale, he added.
Dell has already hired more than 200 specialists to provide that training as part of a DevOps Transformation Services consulting services engagement, said Maltz. The primary area of focus will be working with IT organizations that are embracing platform engineering to centralize the management of DevOps and GitOps workflows, he noted. Many of those teams are now relying on declarative automation tools that ultimately make DevOps more accessible to a wider range of IT professionals, added Maltz.
The number of IT professionals that employ graphical tools based on IT management frameworks such as ITIL still far outnumber the number of IT professionals that have DevOps skills. The ongoing debate between these two camps essentially comes down to the need to be able to consistently manage IT at scale versus being able to adroitly keep pace with the needs of organizations that are increasingly dependent on software. In the digital transformation era, it’s become clear that more of the organizations that hire IT professionals are placing a higher value on agility, said Maltz.
Bridging the divide between ITIL and DevOps to address that requirement is largely a psychological challenge that requires IT teams to address a range of cultural issues in addition to mastering different types of tooling, he added.
Regardless of whether organizations continue to manage IT infrastructure internally or rely more heavily on managed services provided by Dell, the need to continuously deliver secure software faster has become a business issue. The trouble is the level of DevOps expertise within organizations tends to vary widely. A recent survey published by the Continuous Delivery (CD) Foundation found only 22% of respondents are using both continuous integration (CI) and continuous delivery (CD) to automate all building, testing and deployment of code in a production environment. Most organizations that have adopted DevOps make extensive use of CI to build applications, but CD has proven to be more challenging to master. In fact, the CD Foundation survey found only 7% of respondents described themselves as DevOps engineers or specialists.
The bulk of the managed services that Dell provides are focused on managing infrastructure rather than deploying software, but the company does have a managed DevOps offering based on the application development and deployment platform that an internal Dell DevOps team built to construct and deploy applications. Naturally, Dell has a vested interest in accelerating the rate at which software can be deployed on IT infrastructure it provides and manages.
It may be a while before the overall size of the DevOps community expands, but the training initiatives such as the one launched by Dell will help. However, it may become a lot easier to find and retain that talent in the months and years ahead. In the meantime, organizations would be well-advised to invest in upskilling their own IT teams. After all, it’s less expensive to train someone that already works within an IT organization than it is to compete against thousands of other organizations willing to pay top dollar for the best DevOps expertise money can buy.