Groundbreaking new technology gives IT teams total observability into customer-impacting problems wherever they occur, across on-premises and cloud environments
SAN FRANCISCO — August 30, 2018 — Moogsoft, a pioneer and leading provider of artificial intelligence for IT operations (AIOps), today announced the launch of Moogsoft® Observe™. This groundbreaking technology extends Moogsoft’s core AIOps platform capabilities from centralized analytics outwards to the data source, providing IT teams with absolute visibility and total observability of customer-impacting problems wherever they occur.
Moogsoft Observe is the only technology in the world that ingests time-series and metrics data in real-time and applies AI to detect incidents at the source of the problem. Observe stores only anomalous and contextual data, giving IT teams highly-advanced, specific knowledge to improve their online services and applications while dramatically lowering data transport, ingestion, and storage costs. Without requiring data lakes or data scientists to operate, Observe can be easily used by IT generalists including site reliability engineers and DevOps.
“With Observe, we’re advancing the capabilities of AIOps to help IT teams better manage their services and applications in the face of a massive proliferation and decentralization of data,” said Phil Tee, CEO of Moogsoft. “Unlike other tools, Observe enables IT and DevOps teams to detect problems wherever their customers are, and allows them to identify the root cause for service disruptions sooner without the cost, complexity, and delays of collecting and analyzing all the data in a centralized location.”
Moogsoft Observe is powered by a new suite of patent-pending algorithms developed for the most complex IT use cases in the world’s largest enterprise environments. By ingesting and analyzing data at the source and storing only anomalous and contextual data centrally, Observe enables trend and historical analysis of relevant, meaningful data but at a lower cost and with significantly reduced latency — reducing the time to detect a problem by up to 60% and cutting nearly 90% of the storage and communication costs per bit of information.
“In our pure cloud and agile environments, we need a solution that could perform anomaly detection and proactively notify us that something’s wrong — putting people in front of dashboards isn’t an option anymore,” said Eli Chen, CTO of UJET, which beta-tested Observe. “Moogsoft’s AI-centric approach to the problem and extending it to time-series data analysis with its Observe offering is exactly the right approach to that problem.”
Built for the enterprise, Observe is a single-agent technology that can operate across all environments, including cloud instances, workloads, and containers, as well as on-premises systems and applications.
Observe is an extension of the Moogsoft AIOps platform but can be deployed independently. An early access beta program will be available this November. For more information about Observe and to register for the beta, click here.
Additionally, Moogsoft announced today that version 7.0 of the Moogsoft AIOps platform will be available this October. This release introduces Vertex Entropy and Situation Topology Visualization — two innovative AI-based technologies that help IT teams understand the root cause of any customer-impacting problem through a visually rich system topology map. Together, Vertex Entropy and Situation Topology Visualization provide unparalleled insights into the root cause of any problem and full visibility into the complex relationships across IT processes, applications, and devices.
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Moogsoft is a pioneer and leading provider of AIOps solutions that help IT teams work faster and smarter. With patented AI analyzing billions of events daily across the world’s most complex IT environments, the Moogsoft AIOps platform helps the world’s top enterprises avoid outages, automate service assurance, and accelerate digital transformation initiatives. Founded in 2011, Moogsoft has more than 120 customers worldwide including SAP SuccessFactors, American Airlines, Intuit, GoDaddy, Yahoo! and HCL Technologies and has established strategic partnerships with leading managed service providers and outsourcing organizations including AWS, Cisco, HCL Technologies, and Wipro. To learn more, visit www.moogsoft.com.
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