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Tag: community forums

community forums

Community Forums for Technical Support: Best Effort vs. Best-in-Class

Robin Purohit | December 15, 2020 | community forums, mertrics, online forum, online support, tech support
Developer sites such as Stack Overflow have exploded in popularity with over 125 million active users per month; however, the large majority of questions are never answered. Vendor community forums lag further ...

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