Tag: devops integration

Bridging the Gap Between ITSM and Software Engineering

contributor | October 9, 2017 | devops integration, engineering, help desk, ITSM, software engineering

Considering the individual roles of IT service management (ITSM) and software engineers, it seems obvious they should work closely together. ITSM tracks internal and external customer issues, and engineering fixes code-related issues ...

Interoperability’s Impact on Transparency

Kristian Nelson | March 17, 2016 | cost reduction, DevOps Enterprise, devops integration, point solutions, transparency, visibility

We fix what we see is broken. Providing “transparency” into the DevOps-enabled software development life cycle (SDLC) has tangential goals of quickly illuminating what is broken, running slower than it should or ...

How to accelerate your production integration activities

Michael Schmidt | October 20, 2015 | devops integration

IT Operations is often accused to be the bottleneck in application release processes and a general constrain to agility. But why is that, what are the root causes of this issue and ...