Tag: IVAs
Intelligent Virtual Assistants and Their Role in Helping Brands Transform Customer Experiences
Saloni Walimbe | | ai, artificial intelligence, chatbots, customer service, intelligent virtual assistants, IVAs, machine learning, virtual assistantsThe relationship between computers and humans has undergone a significant paradigm shift over several decades. From the emergence of the web in 1995 to applications or apps in 2005, technology has grown ...
