The Impact of Automation: Considering 3 Facts
I’ve been interested in the ramification of automation on human employment for a while now. My profession, IT, is bringing more automation to the planet every day. I would be irresponsible to not understand the ramifications of my work. Recently in my research I came across three facts that gave me pause. The facts are: […]
Increasing Your ‘Bionic Footprint’ with DevOps
“The Six Million Dollar Man” was a 1970s TV series. In the show, NASA astronaut Colonel Steve Austin is severely injured in a crash and is “rebuilt” with bionic features that enhance his strength, speed and vision beyond normal human capabilities. The main tagline was, “We can rebuild him, we have the technology.” I recently […]
Foster Creative Workers, not Assembly Lines
Why do we keep building assembly lines of creative people? Why do tech companies still structure their developer workforces around ideas invented during the industrial revolution over a century ago? It’s ignorant, lazy and, worst of all, it pisses everyone off. Most of these archaic ideas must die if we are to take fully enlightened advantage of the […]
5 Ways to Ensure IT Service Desk Agility
The agile approach is everywhere. Born in the software development world, agility means adaptive planning, ongoing development and continuous improvement. Rapid and flexible response to change is critical. It is not surprising that the best practices of agile software development penetrated into other areas, and IT service management (ITSM) is no exception. The Service Desk […]
Last-Mile DevOps: How to Keep Employees Happy
Chances are that your company is embracing DevOps to make sure you can get fresh, new digital capabilities to your customers ASAP. That’s because in today’s market, you either have to be first—or quickly close any gaps between you and your more digitally innovative competitors. But when it comes to getting new capabilities into the […]
REP SPOTLIGHT: getITright
DevOps Institute: Tell us a little about your organization. getITright: With offices in Australia, South Africa, The Netherlands, Nigeria and Malta and a network of partners operating in 31 countries, we offer a bouquet of services to help organizations to: Manage better Lower risk Perform better Make better business and IT decisions Our service offering […]
The Art of DevOps
This is the third in a series of posts on DevOps. The first written by my colleague Lee Reid was titled The Simple Math of DevOps. The second The Calculus of DevOps was written by IBM client, and my friend Carmen DeArdo of Nationwide. Lee introduced mathematically improving delivery throughput by leveraging DevOps to improve […]
The Calculus of DevOps
This is the second in a series of blogs, partnering with Lee Reid, who wrote the first installment “The Simple Math of DevOps” and Sanjeev Sharma both of who are outstanding DevOps Thought Leaders from IBM. I am picking up on Lee’s mathematical DevOps model to apply a calculus perspective, a “calculus of DevOps” if […]
DevOps Sometimes Means Kill It Before Fixing It
The public attention for DevOps is having a very positive effect on many areas of IT with regard to improving their ability to deliver for the business. Yet, I see little attention being paid to an integral part of this desire to change, which is to assess and baseline the current approach and then strategically […]