Recently, Tasktop surveyed 120 global IT professionals on their software delivery processes. The results were based on analysis obtained from its licensed Forrester Modern Application Assessment Tool, which helps organizations evaluate where they fall on the spectrum of modern software delivery and offers insight into what needs to happen next.
The survey covered topics such as customer needs, application development and delivery objectives and strategies, business value, metrics, tools and more.
Key Findings
In spite of the increasing adoption of agile and DevOps initiatives, the survey identified the need for stronger alignment with customer and business needs and tools that increase coordination in the software delivery process.
Developers, tech leads, project managers, chief technology officers and other IT titles surveyed reported the following:
- Only 6 percent strongly agreed they could trace the contents of a software release back to business needs or customer satisfaction.
- Just 9 percent strongly agreed their application development and delivery strategies were aligned with business strategies.
- And, strikingly, a scant 15 percent strongly agreed their work management tools assist in coordinating the work of the software delivery team satisfaction.
It seems that in spite of a strong industry drive toward being more responsive to the the needs of the business, there remain large gaps in how organizations realize the benefits of the tools they use to support these initiatives.
Any parties interested in taking the survey and receiving an assessment can do so here.
About the Author / Betty Zakheim
Betty Zakheim is vice president of Industry Strategy at Tasktop and is the vertex between Tasktop’s customers, the company’s product team and marketing team. She has an extensive background in software development, software integration technologies and software development tools. As a software development manager, she was an early adaptor of “iterative development,” the precursor to Agile. As the VP of product management and marketing at InConcert (acquired by TIBCO), she pioneered the use of Business Process Management (then called “workflow) as the semantic framework for enterprise application integration. Connect with her on LinkedIn and Twitter.