Christoph Börner

Christoph Börner is a multi-organizational founder, developer, tester, speaker, and in his spare time, a pretty great drummer. He is the Senior Director of Digital for Cyara and the co-founder of Botium, the leading industry standard in test automation for chatbots, voice assistants and conversational AI.

prompt engineer, chatbot, AI, chatbots Google open source

3 Performance Challenges as Chatbot Adoption Grows

January 31, 2023 | ai, chatbot, customer experience, cx, user experience, UX

Today, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are predicted to ...