DevOps.com

  • Latest
    • Articles
    • Features
    • Most Read
    • News
    • News Releases
  • Topics
    • AI
    • Continuous Delivery
    • Continuous Testing
    • Cloud
    • Culture
    • DataOps
    • DevSecOps
    • Enterprise DevOps
    • Leadership Suite
    • DevOps Practice
    • ROELBOB
    • DevOps Toolbox
    • IT as Code
  • Videos/Podcasts
    • Techstrong.tv Podcast
    • Techstrong.tv - Twitch
    • DevOps Unbound
  • Webinars
    • Upcoming
    • On-Demand Webinars
  • Library
  • Events
    • Upcoming Events
    • On-Demand Events
  • Sponsored Content
  • Related Sites
    • Techstrong Group
    • Container Journal
    • Security Boulevard
    • Techstrong Research
    • DevOps Chat
    • DevOps Dozen
    • DevOps TV
    • Techstrong TV
    • Techstrong.tv Podcast
    • Techstrong.tv - Twitch
  • Media Kit
  • About
  • Sponsor
  • AI
  • Cloud
  • Continuous Delivery
  • Continuous Testing
  • DataOps
  • DevSecOps
  • DevOps Onramp
  • Platform Engineering
  • Low-Code/No-Code
  • IT as Code
  • More
    • Application Performance Management/Monitoring
    • Culture
    • Enterprise DevOps
    • ROELBOB
Hot Topics
  • 5 Unusual Ways to Improve Code Quality
  • Bug Bounty Vs. Crowdtesting Programs
  • Five Great DevOps Job Opportunities
  • Items of Value
  • Grafana Labs Acquires Pyroscope to Add Code Profiling Capability

Tag: cx

chatbots Google open source

3 Performance Challenges as Chatbot Adoption Grows

Avatar photoChristoph Börner | January 31, 2023 | ai, chatbot, customer experience, cx, user experience, UX
Today, many organizations are starting to use voice or text-enabled chatbots for the first time or already have chatbot systems in place. In fact, Gartner said 25% of organizations are predicted to ...
CSOps

Next-Level Tech: DevOps Meets CSOps

Avatar photoJonathan Rende | August 12, 2022 | CSOps, customer service, customer success, cx, UX
Operations are some of the most important aspects of an organization. In tech, DevOps has dominated the conversation due to its necessity in keeping up with the rate of building products, applications ...
customer experience Digital CxO

The Importance of Customer Experience Observability

Avatar photoLinda Chen | April 13, 2022 | customer experience, cx, devops, testing
Ask anyone to name their favorite brand, and they’ll often respond with minimal hesitation. Prod a little further and the importance of customer experience (CX) is sure to play a major role ...
U.S. Govt. CX EO | Mozilla Revenue | Log4j Latest

U.S. Govt. CX EO | Mozilla Revenue | Log4j Latest

Richi Jennings | December 15, 2021 | Chrome, cx, Edge, federal government, Firefox, In the end the love you take is equal to the love you make, log4j, Log4Shell, Mozilla, The Long View
In this week’s The Long View: Improving U.S. government CX, how much money Mozilla makes, and the latest on the Log4j/Log4Shell débâcle ...
CX, AIOps, AI, IT ops

How DevOps Can Address CX Challenges

Avatar photoAmy Hudson | August 26, 2021 | customer experience, cx, cxo, Cyara, devsecops
Delivering a seamless customer experience (CX) has become a top priority for companies undergoing digital transformation initiatives, as 85% of buyers are willing to pay more for a great customer experience. However, ...
applications design systems

Five Tips For Creating Design Systems

Avatar photoDavid Ly | May 13, 2021 | cx, design, design systems, user expectations
Design systems were all the rage half a decade ago, with an explosion of open source resources made public by Google, Salesforce and Shopify, for example. Not long after, design tools like ...
mobile apps toil software mobile app stability bug

How to Build a Home-Screen Worthy CX

Avatar photoQuinton Wall | April 6, 2020 | app design, app development, apps, cx, home-screen, mobile apps
I’ve built apps, in some shape or form, for about 20 years now. During this time, I’ve always started the same way—design the user interface, build the backend services and connect everything ...
Agile and DevOps Principles to Accelerate Customer Experience

How to Apply Agile and DevOps Principles to Accelerate Customer Experience Innovation

Avatar photoAmy Hudson | March 8, 2019 | automation, customer experience, cx, CX software development, sdlc
These days, it’s not enough for companies to offer quality products or services; they must deliver an exceptional customer experience. In fast-changing environments, continual innovation on the front lines of customer service ...

Techstrong TV – Live

Click full-screen to enable volume control
Watch latest episodes and shows

Upcoming Webinars

How Atlassian Scaled a Developer Security Solution Across Thousands of Engineers
Tuesday, March 21, 2023 - 1:00 pm EDT
The Testing Diaries: Confessions of an Application Tester
Wednesday, March 22, 2023 - 11:00 am EDT
The Importance of Adopting Modern AppSec Practices
Wednesday, March 22, 2023 - 1:00 pm EDT

Sponsored Content

The Google Cloud DevOps Awards: Apply Now!

January 10, 2023 | Brenna Washington

Codenotary Extends Dynamic SBOM Reach to Serverless Computing Platforms

December 9, 2022 | Mike Vizard

Why a Low-Code Platform Should Have Pro-Code Capabilities

March 24, 2021 | Andrew Manby

AWS Well-Architected Framework Elevates Agility

December 17, 2020 | JT Giri

Practical Approaches to Long-Term Cloud-Native Security

December 5, 2019 | Chris Tozzi

Latest from DevOps.com

5 Unusual Ways to Improve Code Quality
March 20, 2023 | Gilad David Maayan
Bug Bounty Vs. Crowdtesting Programs
March 20, 2023 | Rob Mason
Five Great DevOps Job Opportunities
March 20, 2023 | Mike Vizard
Items of Value
March 20, 2023 | ROELBOB
Grafana Labs Acquires Pyroscope to Add Code Profiling Capability
March 17, 2023 | Mike Vizard

TSTV Podcast

On-Demand Webinars

DevOps.com Webinar ReplaysDevOps.com Webinar Replays

GET THE TOP STORIES OF THE WEEK

Most Read on DevOps.com

SVB: When Silly Valley Sneezes, DevOps Catches a Cold
March 14, 2023 | Richi Jennings
Low-Code Should be Worried About ChatGPT
March 14, 2023 | Romy Hughes
Large Organizations Are Embracing AIOps
March 16, 2023 | Mike Vizard
Addressing Software Supply Chain Security
March 15, 2023 | Tomislav Pericin
Modern DevOps is a Chance to Make Security Part of the Process
March 15, 2023 | Don Macvittie
  • Home
  • About DevOps.com
  • Meet our Authors
  • Write for DevOps.com
  • Media Kit
  • Sponsor Info
  • Copyright
  • TOS
  • Privacy Policy

Powered by Techstrong Group, Inc.

© 2023 ·Techstrong Group, Inc.All rights reserved.